Fiona Ericksen
Gisborne,VIC
Summary
As a dedicated people person with extensive experience in customer service, I am passionate about building strong, meaningful connections.
Having recently completed my certificate in aged care, I am eager to transition into a role where my warm personality, excellent interpersonal skills, and deep sense of empathy can make a positive impact.
I am seeking a part-time or casual position where I can continue to interact with individuals on a personal level, while contributing to their well-being and quality of life.
Overview
22
22
years of professional experience
Work History
Administration & Interiors Consultant
Dollar Curtains & Blinds
04.2016 - 09.2023
- Administrating the day to day running of the showroom office, including phone calls and emails, scheduling appointments, generating quotes, processing orders, receiving payments, cleaning of shop and upkeep of store displays.
- Liaise with clients in the showroom to identify their wants and needs, and discuss what will best work for their individual situation.
- Conduct knowledgeable and professional in-home consultations, including presentation of product and measuring of windows.
Retail Sales Assistant
Adairs Retail Group
06.2005 - 07.2008
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted with stock control, and visual merchandising.
Retail Sales Assistant
Freedom Furniture
01.2002 - 01.2005
- Warehouse co-ordinator: homewares department. Stock control, processing supplier claims, ensuring a neat and orderly environment at all times.
- Floor sales: homewares department. Customer service and processing purchases.
- Visual merchandising
Education
Cert III Individual Support (Ageing & Disability) -
Kangan Tafe
Essendon, VIC12-2024
1 Year Folio Preparation Course - Art
Brighton Bay School of Art & Design
Elsternwick, VIC1995
Year 11 -
Footscray City College
Footscray, VIC1994
Skills
- Excellent communication skills
- Ability to quickly establish rapport
- Client focused
- Creative
- Detail oriented
- Active listener
Reference
Penelope Worrall
Work placement facilitator at Dorothy Impey Aged Care, Pascoe Vale.
penworrall@gmail.com / 0400 969 886
Daniel Cesana
Owner/manager of Dollar Curtains & Blinds, Sunbury
0401 252 980
Timeline
Administration & Interiors Consultant
Dollar Curtains & Blinds
04.2016 - 09.2023
Retail Sales Assistant
Adairs Retail Group
06.2005 - 07.2008
Retail Sales Assistant
Freedom Furniture
01.2002 - 01.2005
Cert III Individual Support (Ageing & Disability) -
Kangan Tafe
1 Year Folio Preparation Course - Art
Brighton Bay School of Art & Design
Year 11 -
Footscray City College
Similar Profiles
David GASPARINIDavid GASPARINI
National Sales & Installations Manager at Victory Curtains & BlindsNational Sales & Installations Manager at Victory Curtains & Blinds
Saba AliSaba Ali
Factory worker at Artisan Curtains and BlindsFactory worker at Artisan Curtains and Blinds
Sang Hun LeeSang Hun Lee
Production Manager at Lucky Curtains & Blinds Pty LtdProduction Manager at Lucky Curtains & Blinds Pty Ltd