Fiona Hellyer
Christie's Beach,SA
Summary
Dedicated professional with a proven track record at Two Tell A Tale Photography, excelling in customer service seeking to transfer skills to drive success in a different industry. Positive and dependable individual possessing organisational skills to establish a loyal customer base, achieving high referral rates. Demonstrated expertise in networking and collaboration at industry events, significantly enhancing my reputation as a small business.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organisational skills eager to secure a role as a care worker.
Overview
17
17
years of professional experience
Work History
Small Business Owner
Two Tell A Tale Photography
04.2015 - 06.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalised photography schedules and exceeding expectations resulting in high referral rates and repeat business.
- Promoted business via social media to generate leads and cross promotion with other businesses.
- Participated in photography events, conferences and expos to promote products and network with business owners and prospective clients.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Sales Assistant
Twin City Camera House
07.2009 - 12.2017
- Built rapport with repeat customers, fostering long-term loyalty to the store.
- Assisted customers in making informed decisions by offering product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on new products and promotions.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Photographer & Customer Service
Distinct Image Photography
07.2007 - 06.2009
- Built client relationships by offering personalised wedding photography packages tailored to individual needs.
- Participated in training programs to enhance photography knowledge and customer service skills.
- Developed rapport with customers through effective communication during the planning stages, leading to higher referral rates and positive feedback from clients.
Education
1st Year Bachelor of Nursing - Bachelor of Nursing
Flinders University
Bedford Park, SA12-2024
Advanced Diploma - Commercial Photography
Croydon TAFE
Croydon, SA02-2006
High School Diploma -
Grant High School
Mount Gambier, SA12-2001
Skills
- Customer service and professional relationships
- Compassion and empathy
- Teamwork and collaboration
- Small business operations
- Planning and scheduling
- Attention to detail
- Decision-making
- Organisational Skills
Timeline
Small Business Owner
Two Tell A Tale Photography
04.2015 - 06.2024
Sales Assistant
Twin City Camera House
07.2009 - 12.2017
Photographer & Customer Service
Distinct Image Photography
07.2007 - 06.2009
1st Year Bachelor of Nursing - Bachelor of Nursing
Flinders University
Advanced Diploma - Commercial Photography
Croydon TAFE
High School Diploma -
Grant High School
Similar Profiles
Jeanine AlexanderJeanine Alexander
Owner at An Irish Tale, LLC / DBA Red's Irish GoodbyeOwner at An Irish Tale, LLC / DBA Red's Irish Goodbye
Lance JamesLance James
Business Owner/Operator at Fairy Tale Travel LLCBusiness Owner/Operator at Fairy Tale Travel LLC
Latanya Saunders-DunkleyLatanya Saunders-Dunkley
Lead Teacher at Fairy Tale AcademyLead Teacher at Fairy Tale Academy