Fiona Mott

Monitored product quality daily to uphold high customer satisfaction standards.

Managed merchandising and department presentation to enhance visual appeal.

Led the team in production processes, ensuring the delivery of exceptional customer service.

Drove sales growth through commitment to quality and visual excellence.

Oversaw operations across Bakery, Produce, Deli, Seafood, Liquor, and Groceries for 24 years at Woolworths.

Delivered exceptional customer service by leveraging extensive product knowledge across departments.

Maintained high store standards through consistent performance in diverse roles.

Conducted continual training on store policies and procedures to align with customer expectations.

Acquired extensive product knowledge to elevate customer service standards.

Executed merchandising strategies to promote specials and align with company values.

Managed stock ordering and maintenance to ensure optimal inventory levels.

Led a team focused on core company values to enhance workplace cohesion.