Fiona Williams
Gold Coast,QLD
Summary
Having recently completed my Cert III in Medical Reception and terminology, I am looking to expand on my existing reception experience and further my career within the medical industry. I have an exceptional eye for detail, have my own transport and I am ready for immediate start as desired.
Overview
31
31
years of professional experience
Work History
Guest service agent
RACV Royal Pines Resort
Gold Coast
01.2022 - 01.2024
- Having recently completed my Cert III in Medical Reception and terminology, I am looking to expand on my existing reception experience and further my career within the medical industry.
- I have an exceptional eye for detail, have my own transport and I am ready for immediate start as desired.
Certificate III in Medical Reception and Terminology
The Career Academy
01.2019 - 01.2020
Personal Trainer
Fitness First
07.2007 - 12.2018
- Front desk / reception duties
- Using technology
- Created personal training programs that addressed specific injuries or health problems.
- Discovered passion for the medical industry from extensive rehabilitation work I have done with clients.
Front Office Supervisor
Conrad Jupiter's Casino (The Star)
01.1993 - 01.1998
- Greeted and welcomed all hotel guests with a smile.
- Recruited and trained new members of the guest service team.
- Process and input reservations.
- Resolved service-related problems in a timely manner.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Developed departmental objectives, work schedules, budgets and policies.
- Updated team members about changes in hotel products, services, pricing and policies.
Education
Certificate III - Medical Reception and Terminology
The Career Academy
01.2020
Certificate IV - Fitness
Skills
- Strong communicator
- Experienced receptionist
- Front desk supervisor
- Hard worker
- Teamwork
- Independent work
- Technology skills
- Reliable
- Efficient
References
- James Linder, Club Manager, Fitness First, 0410 777 401
- Ben Richards, Area Manager, Fitness First, 0405 357 576
Family Responsibilities - Dates
01/01/98, 12/31/07
Timeline
Guest service agent
RACV Royal Pines Resort
01.2022 - 01.2024
Certificate III in Medical Reception and Terminology
The Career Academy
01.2019 - 01.2020
Personal Trainer
Fitness First
07.2007 - 12.2018
Front Office Supervisor
Conrad Jupiter's Casino (The Star)
01.1993 - 01.1998
Certificate III - Medical Reception and Terminology
The Career Academy