Flona Alramo
Sydney,NSW
Summary
Dynamic Pharmacist Assistant with proven expertise in prescription processing and problem-solving, honed at Wetherill Park Pharmacy. Excelled in enhancing patient outcomes through meticulous medication management and robust drug inventory control. Demonstrated exceptional customer service by efficiently addressing queries, showcasing a blend of technical proficiency and interpersonal skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Pharmacist Assistant
Wetherill Park Pharmacy
08.2024 - 09.2024
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Restaurant Customer Service
The Big Belly
09.2023 - 02.2024
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Supported fellow team members during busy periods by stepping in to assist when needed.
Education
Certificate III in Community Pharmacy - Pharmacist Assistant
TAFE Wollongbar
Sydney, NSW11-2024
Certificate I And II in Community Pharmacy - Pharmacist Assistant
TAFE Wollongbar
Sydney, NSW06-2024
Skills
- Problem-solving skills
- Answering customer questions
- Prescription processing
- Medication labels
- Drug inventory control
- Stocking shelves
Certification
- First aid , Catch training ,8/2/2024
Languages
Arabic
Bilingual or Proficient (C2)
Assyrian
Bilingual or Proficient (C2)
English
Full Professional
Timeline
Pharmacist Assistant
Wetherill Park Pharmacy
08.2024 - 09.2024
Restaurant Customer Service
The Big Belly
09.2023 - 02.2024
Certificate III in Community Pharmacy - Pharmacist Assistant
TAFE Wollongbar
Certificate I And II in Community Pharmacy - Pharmacist Assistant
TAFE Wollongbar
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