Siulolo Koloi
COOPERS PLAINS,QLD
Summary
Detail-oriented Pharmacy Assistant with extensive experience in prescription processing and patient counselling. Proven track record of improving patient outcomes through accurate medication information and maintaining a clean, organized work environment. Skilled in customer service, problem-solving, and time management, offering strong collaborative abilities and a proactive approach to advancing in the pharmaceutical field.
Overview
10
10
years of professional experience
Work History
Pharmacist Assistant
Discount Drug Store
04.2014 - Current
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Pharmacy Assistant
Chemist Warehouse
08.2022 - 11.2022
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Bachelor of Creative Industries - Music
University of Canberra
Brisbane, QLD10.2025
No Degree - Music
Tafe Queensland
Brisbane, QLD12.2020
Skills
- Problem-solving skills
- Answering customer questions
- Patient Counseling
- Prescription Processing
- Time Management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Teamwork and Collaboration
Timeline
Pharmacy Assistant
Chemist Warehouse
08.2022 - 11.2022
Pharmacist Assistant
Discount Drug Store
04.2014 - Current
Bachelor of Creative Industries - Music
University of Canberra
No Degree - Music
Tafe Queensland
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