Flor Christian
Normanville,SA
Summary
Proven track record in enhancing customer engagement and revenue growth at Global Expertise Management Inc., leveraging expertise in content marketing strategies and Google AdWords. Excelled in high-stress situations by employing exceptional problem-solving and customer service skills. Achieved measurable results in team collaboration and time management without exceeding a numerical percentage.
Overview
14
14
years of professional experience
Work History
Sales Associate
SM Department Store
05.2021 - 10.2023
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Marketing Officer
Global Expertise Management Inc.
08.2014 - 03.2021
- Increased customer engagement by developing and executing content marketing strategies.
- Collaborated with sales teams to create effective promotional materials, resulting in increased revenue.
- Generated measurable ROI from paid advertising campaigns using Google AdWords, Facebook Ads Manager and LinkedIn Campaign Manager platforms.
Food Attendant
Elena's Bakeshop And Restaurant
02.2010 - 04.2013
- Assisted customers with information regarding menu offerings and nutrition information.
- Developed strong rapport with guests through attentive listening, engaging conversation, and personalized recommendations based on their preferences.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Adhered closely to food safety standards and restaurant sanitation regulations.
- Promoted a positive dining atmosphere by maintaining a professional demeanor even under pressure or during challenging situations involving dissatisfied customers or other issues that may arise during service hours.
- Maintained a clean and organized work environment for optimal food preparation and safety standards.
Education
Associate of Applied Science -
University of Cebu
Philippines06.2003
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
SM Department Store
05.2021 - 10.2023
Marketing Officer
Global Expertise Management Inc.
08.2014 - 03.2021
Food Attendant
Elena's Bakeshop And Restaurant
02.2010 - 04.2013
Associate of Applied Science -
University of Cebu
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