Flynn Pettigrew

I have gained practical experience by contributing to my family's business, dedicating two shifts per week to assist with the studio's maintenance and preparation. Responsibilities include cleaning and setting up the studio post-evening classes and on Saturday mornings. This entails tasks such as vacuuming and mopping the gym floor, as well as ensuring the studio is ready for the upcoming sessions. The gym is closing down due to the lease being completed, so this is why I am seeking another job.

Key duties include:

• Updating TV screens with the correct workout information.
• Adjusting gym clocks to match the workout intervals.
• Preparing the necessary equipment based on the scheduled workout, such as setting up barbells with appropriate weight plates or arranging bands for specific exercises.
• Conducting thorough checks of the bathrooms, restocking supplies, and maintaining cleanliness.
• Managing rubbish disposal.
• Securing the premises by turning off equipment, and locking doors upon departure.

I did, towards the end of this role, start to assist with the members, assisting with group classes, which helped improve my confidence in customer service skills. This involves demonstrating exercises to the class and providing support with equipment adjustments during sessions, working closely with the trainer to ensure a smooth and enjoyable experience for participants.

I have gained valuable customer service experience while working in a local small family-run ice cream and Greek donut shop. Key responsibilities included:

• Assisting customers in selecting and serving various flavors of ice cream.
• Handling transactions efficiently, processing payments both in cash and via card payments.
• Mastering the preparation of donut dough according to a standardised recipe, followed by frying them to perfection and adding the appropriate toppings.
• While attending to in-store customers, I concurrently managed incoming Uber orders, ensuring timely preparation and delivery.
• Maintaining cleanliness and organisation within the shop, particularly at the end of each shift to ensure readiness for the following day's operations.

This role provided me with hands-on experience in customer service, food preparation, and multitasking, further enhancing my skills in a dynamic and fast-paced environment.