A highly enthusiastic and diversely-skilled worker, capable of taking on a large workload on short notice. Competent and good-natured. Successful at managing multiple priorities with a positive attitude. Will integrate seamlessly into any team-based environment.
Overview
9
9
years of professional experience
Work History
Support Worker
Caring Lotus
03.2024 - Current
Advanced caring such as wheelchair handling, feeding, food prep, grocery shopping and assisting in personal hygiene.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers..
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Floor Manager/Bartender
Burgerooze
10.2022 - 02.2024
Managing stock and inventory.
Managed daily store operations for smooth functioning and achieving sales targets.
Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Enhanced team performance through regular training, mentoring, and constructive feedback.
Streamlined inventory management with accurate tracking and timely replenishment of stock.
Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
Implemented loss prevention measures to minimize shrinkage, safeguarding the store''s profitability.
Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
Photographer/Freelance Videographer
Sunbury Kings, Roadhouse-The Band, 8 Way
01.2018 - 06.2022
Captured high-quality images by utilizing various photography techniques and equipment.
Managed multiple assignments simultaneously, ensuring timely completion and delivery of quality work.
Developed customized photography packages to meet individual client needs and preferences.
Edited photos using advanced software programs, ensuring consistency in style and quality across all images delivered to clients.
Ensured smooth workflow by managing time effectively during shoots while maintaining high levels of creativity under pressure.
Factory Floor Worker
T-Shirt Oz
08.2019 - 08.2020
Performed accurate inventory counts, ensuring appropriate stock levels for high-demand products..
Aiding the hand-printers where needed.
Collaborated with team members to complete daily tasks and achieve store goals.
Waiter
Mystic Pizza and Pasta
01.2017 - 11.2019
Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
Cleaner and Dish Hand
Drumsticks Fine Foods
10.2015 - 02.2017
Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
Efficiently operated commercial-grade dishwasher, minimizing water usage and maximizing equipment life.
Education
ADV. Diploma in Professional Screenwriting - Screenwriting And Producing
RMIT - Melbourne City Campus
Melbourne, VIC
01.2022
High School (Year 12) in Victorian Certificate of Education -
Sunbury College
Melbourne, VIC
01.2018
CERT III in Music Industry -
Collarts
01.2017
Skills
Documentation abilities
Complaint resolution
Sales Development
Customer Care
Communication
Conflict Management
Team Management
Public Speaking
Customer Relations
Equipment Preparation
Photo editing
Sales expertise
Availability
Available Immediately
Languages
English - Native
Punjab - Learning
Hobbies Personal Interests
Regularly engage with volunteer positions like RMITV (currently acting as camera operator for sporting events, staff writer and production assistant) and in independent projects from smaller creators to help do my bit to support the up-and-comers in the industry.
Cosplay and Prop creation.
History, Historical Machinery and the progression of Human society throughout the ages. I firmly believe that history is the source for the wisdom that will see us through the future. Nothing really changes, we just become further advanced and yet increasingly forgetful simultaneously.
Volunteer Experience
RMITV, Staff Writer, Concept Development and Pitching
RMIT Sports and Media Division, Camera Operator and Production Assistant in live Basketball & Tennis Broadcasts
Youth Advisory Council, Josh BULL Labour Mp, Eldest Member of the Council
References
Sanjadeep and Kumar - Burgerooze Owners - (03) 8000 3650
Lisa Dutton - Management at T-Shirt Oz - 0425777425
Malcolm Cook - RoadHouse The Band - 0401 648 184
Timeline
Support Worker
Caring Lotus
03.2024 - Current
Floor Manager/Bartender
Burgerooze
10.2022 - 02.2024
Factory Floor Worker
T-Shirt Oz
08.2019 - 08.2020
Photographer/Freelance Videographer
Sunbury Kings, Roadhouse-The Band, 8 Way
01.2018 - 06.2022
Waiter
Mystic Pizza and Pasta
01.2017 - 11.2019
Cleaner and Dish Hand
Drumsticks Fine Foods
10.2015 - 02.2017
ADV. Diploma in Professional Screenwriting - Screenwriting And Producing
RMIT - Melbourne City Campus
High School (Year 12) in Victorian Certificate of Education -
Sunbury College
CERT III in Music Industry -
Collarts
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