Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Marshall

Miandetta,Tasmania

Summary

Dedicated Disability Support Worker with a proven track record at Tassiecare, enhancing client independence and well-being through empathetic support and skilled intervention. Leveraged empathy and consistent care to foster trust and achieve significant improvements in client functioning. Excelled in developing personalized support plans and maintaining meticulous records, demonstrating a blend of soft and hard skills critical to client success.

Overview

10
10
years of professional experience

Work History

Disability Support Worker

Tassiecare
Devonport, TAS
03.2020 - Current
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Adhered to company requirements for patient interactions and care standards.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Kept accurate records for client files and handled related paperwork.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Participated in ongoing professional development opportunities to stay current on industry best practices.
  • Maintained detailed records of patient progress, documentation of services and case notes.

Aged Care Worker

Mealaluka
East Devonport, TAS
05.2021 - 07.2024
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Remained alert to problems or health issues of clients and competently responded.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Continually updated knowledge in aged care practices by attending professional development courses regularly.
  • Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
  • Reduced falls and injuries among residents by implementing tailored exercise programs.
  • Ensured timely completion of required documentation, maintaining accuracy in medical records management systems.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Allied Health Assistant

United Age Care
Latrobe, TAS
01.2015 - 04.2020

Routine exercises, emotional support,educated carer's to assist a patient in and out of showers,after operations

Education

Safe Guarding Children - Safe Guarding Children

Tassiecare
Devonport, TAS
03.2023

Cert 1V - Allied Health

Work And Safety
Devonport, TAS
09.2016

Certificate 111 - Eca

Tafe Tasmania
Devonport, TAS
08.2015

Skills

High lighting children's needs

Empathy

Consistent

Confidence

Cheerful

Timeline

Aged Care Worker

Mealaluka
05.2021 - 07.2024

Disability Support Worker

Tassiecare
03.2020 - Current

Allied Health Assistant

United Age Care
01.2015 - 04.2020

Safe Guarding Children - Safe Guarding Children

Tassiecare

Cert 1V - Allied Health

Work And Safety

Certificate 111 - Eca

Tafe Tasmania
Frances Marshall