Virginia Singh
Burnside
Summary
Professional with a strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualised care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, committed to enhancing clients' quality of life through empathetic and respectful care.
Overview
19
19
years of professional experience
Work History
Disability Support Worker
JessiCare Disability Support
04.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
Senior CAREGiver
Home Instead Senior Care
01.2021 - Current
- Providing in home care for the most vulnerable (disability and aged care residents)
- Respite services- spending time helping around the house to ease the stress and pressure on the family
- Personal Care- assisting with personal hygiene, dressing and grooming, toileting and medication reminders
- Companionship- having a conversation and having that connection, social outings and outdoor activities with the client
- Transporting services - assisting with shopping, doctors' appointments, hairdresser appointments, prescription collections
- Home help- light domestic cleaning, assisting with meal planning, meal preparation and nutrition
- Palliative Care in house- Providing personal care- personal hygiene or toileting, companionship, emotional support, house- keeping and respite services
- Dementia care
Disability Support Worker
AJM Coordination
08.2020 - 01.2021
- Support Participants in facilitating their independence by enabling empowerment and choice, and the promotion of personal resilience and social inclusion
- Assists NDIS Participants in their day-to-day functions to achieve their personal goals as specified in their NDIS plans, within a person-centered framework
- Works collaboratively with other Support Workers within the team, and management when applicable
- Actively participates and engages in team meetings and initiatives
- Assists with problem solving and addressing any emergent issues
- Identifies any communication or workflow issues and makes suggestions for improvement
National Finance Project Coordinator
Service Stream Network Construction
10.2014 - 04.2019
- Primary contact for Telstra, VHA and Nokia Client invoicing on a monthly basis (SMR & SAED contracts) and ensuring all sites are fully invoiced within contractual timeframes
- Any disputed/ rejected invoices are investigated and escalated
- Input in budget and forecast processes
- Oversee the progress certificates process and manage payment runs
- Monthly reporting on aged debtors and investigate where possible; Where sites could be invoiced and are not; Sites where margins (high or low) indicate data errors within the system that need correction; Variations that have not been passed to the client; Program slippage that will negatively impact margin
- Provide training and support to team members in the regions on financial matters
- Data base management
- Create Purchase Orders and ensuring supplier invoices are sent to accounts payable for payment within the vendors payment terms
- New business and strategy development- creating training manuals
National Project Coordinator
Service Stream Network Construction
03.2012 - 10.2014
- National OH&S reporting
- National Telstra Keys, EACS and ID requests for staff and contractors
- Data Base Management
- Coordinating National Project Meetings
- Primary contact for Telstra, VHA and Nokia Client reporting
- Involvement in new business development- creating training manuals
Project Administrator
Service Stream Network Construction
01.2011 - 03.2012
- Data base management
- Regional Project Reporting
- Organising social events
- Organising courier deliveries
- Ordering stationery for staff members
- Organising staff flights, accommodation and car hire
- Designing, organising and purchasing staff uniform
- Mailing
- Filing
Assistant Manager
Cheap As Chips
01.2008 - 01.2010
- Inventory stock control
- Financial Management- cash flow
- Banking
- Organised Staff Training
- Handling Customer inquiries and complaints
- Organising delivery services
Senior Taekwondo Instructor
Total Taekwondo
01.2006 - 01.2010
- Teach professional sport and traditional Taekwondo classes- for all age groups
- Planning and organising suitable programs each week
- Expanding the student's knowledge of Taekwondo
Cashier/ Stock Handler
Cheap As Chips
01.2006 - 01.2008
- Answering telephone inquiries
- Customer Refunds
- Stocking Shelves
- Handling Customer inquiries and complaints
- Cashier- Cash and Eftpos handling
- Organising delivery services
Education
Bachelor of Nursing
Victoria University
Saint Albans, VIC12.2026
Bachelor of Heath Science - Health Sciences
Victoria University
11.2023
Certificate 4 - Disability
Victoria University Polytechnic
11.2021
Bachelor - Sport and Recreational Management
University of South Australia
01.2010
Diploma - Business
South Australia Institute of Business and Technology
01.2009
High School - Visual Art Studies
Henley High School
01.2004
Skills
- Current First Aid and CPR
- Covid Training Module
- NDIS Worker Orientation Module
- Hand Hygiene
- Allied Health Online Learning Module
- Working With Children's Check
- Police Check
- Assisting with Medication
- Recognising Restrictive Practices
- Manual Handling
- Managing Mental Health
- NDIS Screening Check
- Support Worker
- Health and Social Care
- Time Management
- Planning, monitoring, coordinating professional activities
Additional Information
Gellibrand- Disability Support Worker, 2021- Melbourne VIC
Completed 120 hours
Mercy Place East- Bachelor of Nursing- First Year, 2024- East Melbourne VIC
Completed 160 hours
References
Available upon request
Timeline
Disability Support Worker
JessiCare Disability Support
04.2023 - Current
Senior CAREGiver
Home Instead Senior Care
01.2021 - Current
Disability Support Worker
AJM Coordination
08.2020 - 01.2021
National Finance Project Coordinator
Service Stream Network Construction
10.2014 - 04.2019
National Project Coordinator
Service Stream Network Construction
03.2012 - 10.2014
Project Administrator
Service Stream Network Construction
01.2011 - 03.2012
Assistant Manager
Cheap As Chips
01.2008 - 01.2010
Senior Taekwondo Instructor
Total Taekwondo
01.2006 - 01.2010
Cashier/ Stock Handler
Cheap As Chips
01.2006 - 01.2008
Bachelor of Nursing
Victoria University
Bachelor of Heath Science - Health Sciences
Victoria University
Certificate 4 - Disability
Victoria University Polytechnic
Bachelor - Sport and Recreational Management
University of South Australia
Diploma - Business
South Australia Institute of Business and Technology
High School - Visual Art Studies
Henley High School
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