Francesca Boi
Summary
I am a highly motivated and energetic 21-year-old individual from Italy with diverse professional experiences. Currently, as a holder of the Working Holiday Visa 417, which grants me full work rights in Australia, I am eager to further expand my skill set and seek new job opportunities. I am passionate about taking on challenging tasks and confident in my ability to handle demanding and rigorous jobs. With a positive "can-do" attitude, I am excited to meet new people and contribute to a thriving work environment.
Overview
5
5
years of professional experience
Work History
Waitress Supervisor
El Primo Sanchez
05.2024 - Current
- Cocktail bar with 1 Pinnacle
- Top 4 cocktail bars internationally
- Working with worldclass bartender 2023 winner
- Demonstrated deep understanding of the menu, including ingredients, and cocktail pairings, to offer personalized recommendations to guests.
- Making the customer feel in Mexico by creating a new experience
Barista
Busby‘s
01.2024 - 04.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Restaurant Waiter
Oxford House
12.2023 - 04.2024
- Quick and effective resolution of any customer complaints or issues
- Maintenance of high service quality standards.
- Involvement in crafting company policies related to customer service and staff management.
- Excellent communication skills and ability to work in a fast-paced environment.
Restaurant Supervisor
Gretl Am See
05.2023 - 10.2023
- Monitoring expenses and managing the allocated budget for the department.
- Experience in effectively managing restaurant staff, including scheduling and task assignment.
Restaurant Supervisor
Gretl Am See
06.2021 - 10.2022
- Training and developing staff to ensure efficient and high-quality service.
- Quick and effective resolution of customer complaints or issues.
Event Manager
Ski World Cup
12.2020 - 12.2022
- Worked for an event of famous people and from all parts of the world
- Coordinating all aspects of event logistics, from venue selection to catering and entertainment.
- Leading and motivating event teams, including coordinating staff, volunteers, and external vendors.
Secretary's Assistant
Adeventure Park
06.2020 - 09.2020
- Coordinating internal and external communications, including managing phone calls, emails, and correspondence.
- Planning and managing appointments, meetings, and events, ensuring everything is efficiently organized.
- Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy.
Waiter Supervisor
Ski School Colfosco
06.2019 - 09.2019
- Demonstrated ability to provide exceptional customer service, handling customer requests professionally and courteously.
- Quick and effective resolution of any customer complaints or issues. Maintaining high standards of service quality.
- Coordination between the kitchen and the dining area to ensure a smooth workflow.
Education
High School Diploma -
Technical Collage For Chemistry
Brunico06.2023
Skills
- Quick learner
- Problem solving
- TeamworkManagement
- Critical thinking
- Understanding of health and safety
- Verbal and written communication
- Great organisation skills
Additional Information
RSA Certificate
White Card
Languages
Italian
Bilingual or Proficient (C2)
German
Advanced (C1)
English
Upper intermediate (B2)
Spanish
Elementary
Timeline
Waitress Supervisor
El Primo Sanchez
05.2024 - Current
Barista
Busby‘s
01.2024 - 04.2024
Restaurant Waiter
Oxford House
12.2023 - 04.2024
Restaurant Supervisor
Gretl Am See
05.2023 - 10.2023
Restaurant Supervisor
Gretl Am See
06.2021 - 10.2022
Event Manager
Ski World Cup
12.2020 - 12.2022
Secretary's Assistant
Adeventure Park
06.2020 - 09.2020
Waiter Supervisor
Ski School Colfosco
06.2019 - 09.2019
High School Diploma -
Technical Collage For Chemistry
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