- Film/Music
- Outdoor exploration
- Learning
Francesca Selley
Melbourne,Tas
Summary
Hi my name is Francesca, and I have moved from Hobart to Melbourne to complete my university study at the University of Melbourne. Since arriving in Melbourne I have been working as a receptionist acquiring many proficient skills including organisation, effective problem-solving, scheduling appointments/bookings and customer service skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Aura on Flinders Serviced Apartments
08.2023 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated reservations and responded to inquiries via phone and email.
- Maintained accurate records of guest arrivals, departures, and payments in property management system.
- Assisted guests with local information, enhancing overall customer satisfaction and experience.
- Trained new staff on front desk protocols and customer service standards.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Geology
University of Melbourne
Parkville, VIC11-2025
High School Diploma -
St Micheals Collegiate School
Hobart, TAS11-2022
Skills
- Organization skills
- Telephone skills
- Problem solving
- Customer/Client relations
Interests
Timeline
Receptionist
Aura on Flinders Serviced Apartments
08.2023 - Current
Bachelor of Science - Geology
University of Melbourne
High School Diploma -
St Micheals Collegiate School