Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Francesca Strangio

Perth,WA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

8
8
years of professional experience

Work History

Retail Assistant

Once Boutique
02.2022 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Wait Staff

Trattoria Valdarno
01.2016 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Head Tumbling Gymnastics Coach

Fremantle Flyers
04.2020 - 06.2023
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Collaborated with coaches, students, and administrators to run high-quality program.

Clinical Trial Study Coordinator

Fremantle Dermatology
06.2022 - 12.2022
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.

Barista

Northport Cafe
06.2022 - 09.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Gymnastics Coach

Peak Trampoline
01.2017 - 03.2020
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.

Education

Certificate III And IV in Fitness -

Fit College
Bibra Lake, WA
05.2023

High School Diploma -

Seton Catholic College
Samson, WA
12.2020

Skills

  • Administrative Support
  • Merchandising and Display
  • Credit and Cash Transactions
  • Telephone Answering
  • Building Customer Loyalty
  • Digital Databases
  • POS Transactions

Additional Information

I run a small designer clothing hire business from and have expanded my following and cliental through social media. I have built my own website and booking system to create a seamless experience for my customers online, as well as coordinated content photoshoots and acquainted local social media influencers to help promote my business. I run this from my home, where I have clients come and browse and try on my garments. I also provide interstate shipping options as my business has reached clients Australia wide.


My goal is to promote ethical and sustainable shopping, allowing designer garments to be hired for a fraction of their retail price. I purchase from small, local Australian designers and businesses who have a similar vision in creating a more sustainable fashion industry, avoiding fast fashion threads.

Languages

Italian
Native or Bilingual

Timeline

Clinical Trial Study Coordinator

Fremantle Dermatology
06.2022 - 12.2022

Barista

Northport Cafe
06.2022 - 09.2022

Retail Assistant

Once Boutique
02.2022 - Current

Head Tumbling Gymnastics Coach

Fremantle Flyers
04.2020 - 06.2023

Gymnastics Coach

Peak Trampoline
01.2017 - 03.2020

Wait Staff

Trattoria Valdarno
01.2016 - Current

Certificate III And IV in Fitness -

Fit College

High School Diploma -

Seton Catholic College
Francesca Strangio