Francielle Pinheiro
Benowa,NSW
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Fitness Instructor
CrossFit
01.2019 - Current
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
Sales Supervisor
Furniture Store
03.2020 - 02.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Education
Bachelor of Science - Sports Science
Unibf
Brazil 01.2024
Skills
- First Aid Training
- Upselling strategies
- Guest Relations
- Event preparation
- Cross-cultural sensitivity
- Reservation Management
- Event Planning
- Language proficiency
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking
- Attention to Detail
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Sales Supervisor
Furniture Store
03.2020 - 02.2023
Fitness Instructor
CrossFit
01.2019 - Current
Bachelor of Science - Sports Science
Unibf
Similar Profiles
Cheylan FisherCheylan Fisher
Childcare Provider at CrossFitChildcare Provider at CrossFit
Cheylan FisherCheylan Fisher
Childcare Provider at CrossFitChildcare Provider at CrossFit
Timi Adesoji-AtoyebiTimi Adesoji-Atoyebi
Personal Trainer Volunteer at CrossFitPersonal Trainer Volunteer at CrossFit