Frank George
Melbourne,Australia
Summary
Junior Software Developer building web applications with Python, JavaScript, SQL, and React.js through academic projects and independent practice. Turns ideas into usable features across the full stack, working with Node.js, Web APIs, and Git to support clean delivery and iterative improvement. Brings an Agile mindset and a strong focus on practical problem solving in software teams.
Overview
1
1
Language
Work History
- No job experience in IT
Level 1 Helpdesk Agent
Health Metrics Pty Ltd
Melbourne, VIC
12.2025 - 01.2026
- Resolved technical issues for end-users via phone, email, and ticketing system.
- Provided exceptional customer service while troubleshooting hardware and software problems.
- Documented solutions in knowledge base to enhance team efficiency and support resources.
- Assisted with onboarding new employees by providing training on IT systems and tools.
Education
Bachelor of Information Technology -
RMIT University
RMIT University - Mel06-2026
Skills
- Python
- Java
- JavaScript
- SQL
- Reactjs
- Agile project delivery
- Unit testing
- Debugging
- Code review
- Technical documentation
- Requirements analysis
- Version control workflow
- Cross-functional collaboration
- Problem solving
- Communication
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Full Professional
Timeline
Level 1 Helpdesk Agent
Health Metrics Pty Ltd
12.2025 - 01.2026
Bachelor of Information Technology -
RMIT University