Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Frank Scordo

Melbourne,VIC

Summary

Dynamic team leader experienced in supervising operations and training staff in fast-paced environments. Known for effective problem-solving and collaboration skills, driving customer satisfaction and team performance.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Team Leader

Grill'd
Melbourne, Victoria
03.2024 - Current
  • Trained new staff on menu items and operational procedures.
  • Supervised team operations and maintained high standards of customer service.
  • Coordinated daily shifts and allocated tasks among team members.
  • Resolved customer complaints and provided effective solutions promptly.

Volunteer

Vinnies
South Morang, Victoria
02.2025 - 07.2025
  • Assisted in sorting and organizing donated goods for distribution.
  • Engaged with community members to promote Vinnies' services and programs.
  • Collaborated with team members to maintain a clean and safe environment.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Team Member

Betty's Burgers
Melbourne, Victoria
02.2022 - 12.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to efficiently serve customers during peak hours.
  • Handled cash transactions and processed orders accurately at the register.
  • Trained new employees on menu items and restaurant procedures effectively.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

Community Services Cert 4 - Family And Community Services

RMIT University
Melbourne, Victoria, VIC
12-2026

High School Diploma -

Marymede Catholic Collage
South Morang, VIC
11-2025

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Community engagement
  • Staff training
  • Project management

Languages

English
Native/ Bilingual

Certification

Community Services Cert 2

References

References available upon request.

Timeline

Volunteer

Vinnies
02.2025 - 07.2025

Team Leader

Grill'd
03.2024 - Current

Team Member

Betty's Burgers
02.2022 - 12.2024

Community Services Cert 4 - Family And Community Services

RMIT University

High School Diploma -

Marymede Catholic Collage
Frank Scordo