Fraser Ingram
Mount Waverley,VIC
Summary
Hospitality professional, well-versed with customer service skills and communication, assisting with customer questions and needs. Experience in retail sales abilities, processing transactions, and stock ordering and filling. Possess good time management skills, the ability to work in a team or independently, and an eagerness to learn.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar Attendant
Village Green Hotel
07.2023 - Current
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Enhanced customer experience by providing exceptional service and attending to their needs promptly.
- Notified management of guest complaints for quick, effective resolution.
- Increased repeat business through friendly interactions and personalized recommendations based on guest preferences.
Stock Controller
Terry White Chemmart
10.2021 - 03.2022
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Determined and performed appropriate adjustments of authorized stock levels.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
Pharmacy Assistant
Terry White Chemmart
11.2018 - 02.2021
- Greeted customers and provided helpful assistance to achieve positive customer outcomes
- Helped answer customer questions and deliver results to them in a timely manner
- Answered telephones and provided helpful assistance to telephone customers
- Kept shelves stocked and full to ensure all products were out and available and visible to customers
Education
Bachelor of Science/Bachelor of Computer Science - Physics, Data Science
Monash University
Melbourne, VIC11-2025
Skills
- Customer Service
- Stocking and replenishing
- Communication
- Money handling
- Time management
- POS technology skills
- Problem solving
- Teamwork
Certification
Responsible Service of Alcohol (RSA) VIC
S2/S3 Pharmacy Training Certificate
Timeline
Bar Attendant
Village Green Hotel
07.2023 - Current
Stock Controller
Terry White Chemmart
10.2021 - 03.2022
Pharmacy Assistant
Terry White Chemmart
11.2018 - 02.2021
Responsible Service of Alcohol (RSA) VIC
S2/S3 Pharmacy Training Certificate
Bachelor of Science/Bachelor of Computer Science - Physics, Data Science
Monash University
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