Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fraser Thom

Balgowlah,NSW

Summary

Enthusiastic retail professional with experience in customer service and team collaboration. Adept at addressing customer inquiries and ensuring safety compliance, aimed at creating a positive shopping experience and driving sales.

Overview

3
3
years of professional experience

Work History

Casual Retail Sales Assistant

Rebel
Brookvale, NSW
06.2025 - Current
  • Assisted customers in selecting merchandise and provided product recommendations.
  • Maintained store presentation by organizing displays and restocking shelves.
  • Processed sales transactions accurately using point-of-sale systems.
  • Addressed customer inquiries and resolved issues to enhance satisfaction.
  • Monitored store environment for cleanliness and safety compliance regularly.

Waiter/ Kitchen Hand

Nine Yards Coffee
Brookvale, NSW
08.2023 - 03.2024
  • Provided excellent customer service in a fast-paced coffee shop environment.
  • Took customer orders accurately and efficiently using point-of-sale system.
  • Maintained cleanliness and organization of dining and service areas.

Sports Coach

Mosman Rowing Club
Mosman, NSW
02.2023 - 12.2023
  • Created training programs that enhanced skills and confidence of novice rowers at local rowing club.
  • Partnered with coaches to exchange best practices, leading to improved training methods.
  • Monitored adherence to safety protocols during training and competitions to maintain a safe environment.

Waiter/ Kitchen Hand

The Bower Cafe
Manly, NSW
04.2023 - 11.2024
  • Provided excellent customer service in a fast-paced coffee shop environment.
  • Prepared and served beverages according to Bower Cafe standards.
  • Maintained cleanliness and organization of dining and service areas.

Education

Completion To HSC -

Balgowlah Boys Campus
Balgowlah
12-2024

Bachelor of Criminology And Criminal Justice -

Australian Catholic University
North Sydney
04-2026

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Safety compliance
  • Inventory management
  • Effective communication
  • Store maintenance
  • Point of sale systems
  • Returns processing

Timeline

Casual Retail Sales Assistant

Rebel
06.2025 - Current

Waiter/ Kitchen Hand

Nine Yards Coffee
08.2023 - 03.2024

Waiter/ Kitchen Hand

The Bower Cafe
04.2023 - 11.2024

Sports Coach

Mosman Rowing Club
02.2023 - 12.2023

Completion To HSC -

Balgowlah Boys Campus

Bachelor of Criminology And Criminal Justice -

Australian Catholic University
Fraser Thom