- Cross Country & Athletics
- Weightlifting
- Travelling
James Xu
Summary
Knowledgeable with proven background in delivering exceptional customer service in the retail footwear industry. Successfully supported store operations through effective sales techniques and inventory management. Demonstrated strong interpersonal skills and reliability in dynamic retail settings.
Overview
8
8
years of professional experience
Work History
Casual Retail Sales Assistant
The Athlete's Foot
07.2023 - Current
- Analysed and assessed customers gait and feet profiles to find an ideal fit tailored to them.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction ratings.
- Greeted customers and helped with product questions, selections, and purchases.
- Executed visual merchandising strategies to maximize product visibility and drive customer engagement.
City Beach Seasonal Casuals
City Beach
12.2018 - 01.2019
- Pro-actively served customers, maintained store appearance and conducted store operating procedures.
- Greeted customers and helped with product questions, selections and purchases.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Met customer needs through solution-oriented sales strategies.
Year 10 Work Experience in IT Department
Reserve Bank Of Australia
07.2017 - 08.2017
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Exercise And Sport Science -
ACU
Strathfield06-2025
High School Diploma -
Rose Bay Secondary College
12.2019
Skills
- Self-motivated
- Team player
- Excellent customer service and enjoy helping people
- Strong communication
- Patience and compassion
- Resilience
Interests
Timeline
Casual Retail Sales Assistant
The Athlete's Foot
07.2023 - Current
City Beach Seasonal Casuals
City Beach
12.2018 - 01.2019
Year 10 Work Experience in IT Department
Reserve Bank Of Australia
07.2017 - 08.2017
Bachelor of Exercise And Sport Science -
ACU
High School Diploma -
Rose Bay Secondary College