Freya Gerrard
Merrimac, Gold Coast,QLD
Summary
Proven leader and efficient team player with skills in customer service and problem-solving. Excelled in a fast-paced environment by taking order online, over the phone and dine in tables, enhancing customers experiences through effective coordination and quality service. Demonstrated expertise in POS systems and a commitment to maintaining high safety standards, contributing to a significant increase in customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casual Staff Member for Local Restaurant
Origano Italian
06.2023 - Current
- Developed and improved time management and organizational skills to maximise personal productivity.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
No Degree - Year 9 Student
Varsity College Secondary Campus
Varsity Lakes, QLDSkills
- Strong teamwork
- Customer relations skills
- Customer service understanding
- Leadership Qualities
Certification
- Completed a Responsible Service of Alcohol Training Course, 2023
Additional Information
- Soccer Player for Girls 15's Advanced JPL , 2024
- Soccer Player for Girls 13's Advanced JPL , 2023
- Participated in multiple teams from 2015-2017 & 2019-2022
Availability
Monday: 3:30-10pm
Tuesday: Not Available
Wednesday: 1:30-5pm
Thursday: Not Available
Friday: 3:30-10pm
Saturday: 1pm-10pm
Sunday: 10 am-10pm
Timeline
Casual Staff Member for Local Restaurant
Origano Italian
06.2023 - Current
No Degree - Year 9 Student
Varsity College Secondary Campus
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