Sharmalan Thambiayah
Perth
Summary
A dynamic professional with a proven track record in customer service expertise and strong teamwork, honed at Perry Lakes Hawks and other esteemed organizations. Excelled in fostering positive relationships and enhancing team efficiency, significantly boosting client satisfaction and safety standards. Consistently delivering top-notch service and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casual Staff Member
Subiaco Hotel
07.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Casual Worker
Hire Society
12.2020 - 12.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Basketball Coach
Perry Lakes Hawks
01.2016 - 10.2022
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Acted as positive role model for team participants and in community.
- Built strong, cohesive teams by fostering a positive and supportive environment.
Education
Bachelor of Sports Science - Health Sciences
The University of Notre Dame
FremantleSkills
- Physical fitness
- Strong teamwork
- Customer relations
- Customer service expertise
- Safety awareness
- Equipment maintenance
Certification
- First Aid Certification
- CPR/AED Certification
- Working with Childrens check
- ASCA level 1
Timeline
Casual Staff Member
Subiaco Hotel
07.2024 - Current
Casual Worker
Hire Society
12.2020 - 12.2022
Basketball Coach
Perry Lakes Hawks
01.2016 - 10.2022
Bachelor of Sports Science - Health Sciences
The University of Notre Dame
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