Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Freya Hill

Freya Hill

Brisbane,QLD

Summary

An approachable and adaptable individual who enjoys both the pleasures and challenges experienced within customer facing positions. Provides a high level of customer service with strong and open communication skills as well as going above and beyond to ensure the customer experience is always positive. Easily integrates into existing teams and has a strong team focus.

Overview

14
14
years of professional experience

Work History

Sales Assistant

Nextra
08.2022 - 06.2023

Upselling lotto syndicates and scratchies

Topping up Go cards

Balancing scratchie spreadsheets

EFTPOS cash sales and refunding merchandise

General cleaning

End of day paperwork and balancing registers

Answering questions about Gold lotto game play


Sales Assistant

City Chic
03.2021 - 03.2022

Personal fashion stylist

Bra fitting

Supervising shifts

Finding garments to fit body type

Reaching and exceeding KPI's

Product placement and dressing mannequins

Customer service

Sales

Refunds

Afterpay

General cleaning

Sales Assistant

Rivers
10.2020 - 02.2021

Product placement

Creating price points

Hanging Garments

EFTPOS and Refunds

General cleaning

Customer service and promoting sales with spruiking

Sales Assistant

Target
04.2009 - 07.2019

Perform sale and refund transactions through cash exchange and electronic payment options

Undertake all cash register operating processes including reconciliations and sales reporting

Work where required across all departments including layby refunds door security and general customer service

Assist in loss prevention through suspect monitoring and coordinating response with managers

Assist in store preparation for product promotion and sales

Train new staff in store procedures including register operation and cash handling

Education

Loss Prevention Coarse
Mount Ommaney
03.2017

Centenary State High School
Jindalee, QLD
12.2004

Skills

Approachable and warm natured

Strong interpersonal and communication skills

Well developed character profiling ability

Ability to learn quickly while on the job

Strong computer skills and ability to quickly learn new programs

Competent at cash handling as well as undertaking reconciliation activities

Reliable and honest

References

Amanda Gowers - Supervisor (City Chic) 0401538949

Courtney Reeves - Register supervisor (Target) 0411665502

Samantha Mauro-Todd - Team leader (Q&A Research) 0433503285

Timeline

Sales Assistant

Nextra
08.2022 - 06.2023

Sales Assistant

City Chic
03.2021 - 03.2022

Sales Assistant

Rivers
10.2020 - 02.2021

Sales Assistant

Target
04.2009 - 07.2019

Loss Prevention Coarse

Centenary State High School
Freya Hill