Freya Hudson
Morningside,QLD
Summary
Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. Skilled in inventory management and sales strategies, with proven ability to adapt and learn quickly. Aims to leverage these transferrable skills to contribute effectively in new professional setting.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Kmart
08.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Unpacked stock intake in warehouse setting
Community Health Volunteer
Childhood Cancer Support
05.2022 - 03.2023
- Improved living situations for families with children with ongoing cancer treatments
- Created a safe living environments around Brisbane to help provide a better functioning healthcare system
Teaching Instructor
Theatre and Dance
04.2021 - 01.2022
- Established positive relationships with parents and guardians, fostering open communication regarding student progress.
- Enhanced student retention by implementing engaging activities and diverse teaching techniques.
- Created a safe and positive learning environment for young students
- Planned and implemented engaging activities and for children under 12
- Learned how to support children while doing physical activity
Education
Year 10 -
The Industry School
Brisbane, QLD11-2027
Skills
- Customer service
- Customer assistance
- Time management capabilities
- Complex Problem-solving
- Complaint handling
- Team collaboration aptitude
- Retail transactions processing
- Customer engagement
- Product restocking
- Stockroom organization
Timeline
Retail Assistant
Kmart
08.2024 - Current
Community Health Volunteer
Childhood Cancer Support
05.2022 - 03.2023
Teaching Instructor
Theatre and Dance
04.2021 - 01.2022
Year 10 -
The Industry School
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