Freya Plunkett
Highton,VIC
Summary
I see myself to be an organized and dependable candidate successful at managing multiple priorities at once with a positive, vibrant and determined attitude. I have an eagerness and willingness to take on added responsibilities to meet MECCA's team goals. I have an extreme work ethic, and I have pushed myself to be a hardworking and passionate job seeker with strong organizational, customer service and marketing skills. I am aching to have a position at MECCA where they find me fit, as it is something I have wanted for a number of years. I have known MECCA to be an amazing and welcoming place to work, through friends. I am keen to become a loyal member of the Geelong team, ready to achieve company goals as well as mine. I am interested in obtaining and maintaining a full-time position at MECCA that offers professional advantages and a future in product knowledge. Thank you for using your time to get to know me, and I look forward to hearing back from you.
Overview
5
5
years of professional experience
Work History
Eyelash Extension Technician
Symmetry Beauty Parlour
10.2021 - Current
- Brought in new customers through social media sites, word of mouth.
- Sanitized and sterilized equipment as required by law and company policy. Cleaning after every client and fully sanitizing at the end of each day.
- Cultivated relaxing, comfortable environment for salon services to enhance client experiences, such as soothing music, high quality blankets/bed, fresh aromas, mood lighting.
- Educated clients on appropriate care of new eyelashes to help ensure they are comfortable and at a high standard.
- Kept workspace clean, organized and well-stocked for upcoming appointments. This guarantee's each service is done adequately and without discomfort.
- Addressed client questions, concerns and requests directly for maximum satisfaction. Eg, asking for inspiration photos, what styles they feel most comfortable with, and helping to determine what will perfectly match their eye shape.
- Maintained full schedule of appointments with over 24 clients (give or take) per week.
Waitress
Sicilians Restaurant
03.2021 - 02.2022
- Remained professional and enthusiastic when dealing with difficult customers and during busy shifts.
- Used cash registers and credit card machines to cash out customers, calculating change and total cost's.
- Greeted new customers with a positive attitude, discussed specials, helped with any needs they had.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. Sicilians is one of the most talked about restaurants in Ararat.
- Shared my extensive knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
Customer Service and Stock Take
Gorst Rural, Lake Bolac & Tatyoon.
11.2018 - 03.2019
- Skilled at working independently and collaboratively in a team environment. I often had independent tasks, but eagerly attached myself to task when others needed help.
- Self-motivated, with a strong sense of personal responsibility. Having personal responsibilities within a workplace allows me to feel more passionate about the job and therefore put my best foot forward.
- Proven ability to learn quickly and adapt to new situations. Gorst Rural gave me tasks that varied everyday, learning to adjust enthusiastically was extremely beneficial.
- Worked well in a team setting, providing support and guidance. At Gorst Rural, there was common team meetings to discuss possible improvements and celebrate achievements.
Education
High School Diploma -
Marian College High School
Ararat, VIC11.2023
Advanced Certificate - Eyelash Extension Services
Australian Beauty School
Online Course 08.2021
No Degree - Primary School
St. Mary's Primary School
Ararat, VIC11.2018
Skills
- Persuasion and personal influence in relation to product sales and service marketing
- Eyelash treatments including extension application and lifts & tints
- I am an ambassador for an eyelash product company, advertising their products
- Cash register operations, such as using the Square machine and online calendar
- I have knowledge in sanitizing tools and cleaning processes I have also ensured I know key chemical compositions of liquids I use in my services
- Quality patient care and greeting visitors have become a strong suit for myself, as I meet new people everyday with different attitudes
Timeline
Eyelash Extension Technician
Symmetry Beauty Parlour
10.2021 - Current
Waitress
Sicilians Restaurant
03.2021 - 02.2022
Customer Service and Stock Take
Gorst Rural, Lake Bolac & Tatyoon.
11.2018 - 03.2019
High School Diploma -
Marian College High School
Advanced Certificate - Eyelash Extension Services
Australian Beauty School
No Degree - Primary School
St. Mary's Primary School
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