Gabriel Suntup
Sydney,NSW
Summary
Dynamic and results-driven professional with extensive experience in sales and management within the fitness industry. Proven track record in driving revenue growth, enhancing customer satisfaction, and achieving business goals through strategic planning and execution. Expertise in recruiting, training, and developing high-performing teams, with a strong focus on fostering a positive and productive work environment. Adept at creating and implementing sales strategies, managing operations, and delivering exceptional service. Committed to continuous improvement and passionate about promoting health and wellness. Seeking to leverage skills and experience to contribute to the success of a forward-thinking organization.
Overview
9
9
years of professional experience
Work History
Gym Manager/Head Staff Trainer
Anytime Fitness
01.2024 - Current
- Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
- Trained employees on general procedures, gym rules and duties.
- Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
- Reviewed and analyzed sales data to identify trends, make informed decisions, and set targets for future growth.
- Ran Staff Training events and conferences
Gym Manager
Anytime Fitness
01.2023 - 01.2024
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Generated leads through sales promotions and word-of-mouth.
Gym Manager
Anytime Fitness
01.2022 - 01.2023
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
Personal Trainer
Vision
01.2020 - 01.2021
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Fundraiser
Guide Dogs Australia
01.2018 - 07.2018
- Boosted donor retention rates with timely follow-up communications and personalized acknowledgements.
- Created compelling presentations to promote fundraising activities to potential donors.
- Cold selling to an exceptional level
- Streamlined donation processing procedures, improving efficiency and reducing errors.
Store Assistant
Harris Farm
01.2016 - 01.2018
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Cleaner
Kiss Me Cake
01.2015 - 01.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Commerce - Management
University of Notre Dame Australia
Sydney, NSWSkills
- Fitness Knowledge
- Health and safety
- Membership retention
- Team Management
- Employee Relations
- Digital Marketing
- Sales strategy development
- Facility Management
- Administrative tasks
- Membership Sales
- Budgeting expertise
- Lead Generation
- Interviews and hiring procedures
- Verbal and written communication
Timeline
Gym Manager/Head Staff Trainer
Anytime Fitness
01.2024 - Current
Gym Manager
Anytime Fitness
01.2023 - 01.2024
Gym Manager
Anytime Fitness
01.2022 - 01.2023
Personal Trainer
Vision
01.2020 - 01.2021
Fundraiser
Guide Dogs Australia
01.2018 - 07.2018
Store Assistant
Harris Farm
01.2016 - 01.2018
Cleaner
Kiss Me Cake
01.2015 - 01.2016
Bachelor of Commerce - Management
University of Notre Dame Australia