Summary
Overview
Work History
Education
Skills
Additional Information
Smoking
Personal Information
References
Certification
Timeline
Generic

Gabriela Guedes

Sinnamon Park, Brisbane,Australia

Summary

Dedicated and eager to help people reach full potential through positive and effective support. Compassionate and encouraging with 3 years of experience working with people of all ages. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Willing to learn new knowledge and activities for adequate work performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Worker

Edmen
11.2023 - Current


  • Build and maintain trusting and meaningful working relationships with young people, their family and stakeholders.
  • Supporting the daily care needs and ensure that their physical and emotional wellbeing is maximised to assist them to reach their full potential.
  • Assist with release of personal, private, or confidential information in line with the ICS Privacy Policy, privacy legislation and the Child Protection Act.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
  • Developed strong relationships with community partners to secure resources and opportunities for the youth served.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
  • Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
  • Participated in meetings with stakeholders to discuss program objectives and strategies.
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.

Support Worker

Quick Response Carers Pty
03.2023 - 11.2023
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.

Aged care Lifestyle Coordinator

Nazareth Residential Aged Care
06.2020 - 03.2023
  • Cultivated a welcoming environment that encouraged social interaction among each residents routine and at all lifestyle events.
  • Managed budgets effectively, ensuring optimal allocation of resources for each lifestyle event.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Maintained a clean, safe and dignified living environment for all residents, ensuring their wellbeing.
  • Provided emotional support to families and residents during difficult times, offering reassurance and guidance.
  • Organized special events for residents that promoted participation, enjoyment, and community involvement.
  • Advocated passionately for the rights of older adults, working tirelessly toward improving aged care standards across the sector.
  • Increased resident satisfaction ratings through a consistent focus on effective communication and empathetic caregiving.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Education

Bachelor of Community Services -

Stotts’s College
Brisbane, QLD
05.2024

Adv Diploma in Leadership And Management -

Pacific College
Brisbane, QLD
01.2021

Bachelor of Psychological Science -

University of Guarulhos
Guarulhos, Brazil
01.2010

Skills

  • Behavior Modeling
  • Crisis Response Expertise
  • Emotional Support
  • Program Support
  • Active Listening
  • Relationship Building
  • Advocacy
  • Microsoft Access

Additional Information

True, True, True, 2023, True, True

Smoking

No

Personal Information

  • Number of Children: No
  • Date of Birth: 12/06/87
  • Gender: Female
  • Nationality: Brazil
  • Marital Status: Married

References

Upon request

Certification

Open drive license

First Aid/ CPR

Blue Card

Yellow Card

Hope and Healing Certificate

Therapeutic Crisis Intervention (TCI)

Timeline

Youth Worker

Edmen
11.2023 - Current

Support Worker

Quick Response Carers Pty
03.2023 - 11.2023

Aged care Lifestyle Coordinator

Nazareth Residential Aged Care
06.2020 - 03.2023

Bachelor of Community Services -

Stotts’s College

Adv Diploma in Leadership And Management -

Pacific College

Bachelor of Psychological Science -

University of Guarulhos
Gabriela Guedes