GABRIELLA MISIOREK
Warranwood,VIC
Summary
Empathetic and proactive mental health professional with over three years' experience supporting individuals with complex psychosocial needs. Bachelor of Psychological Science (Honours) graduate with commendations for academic excellence and research expertise. Skilled in trauma-informed care, psychosocial recovery coaching, and evidence-based interventions, with formal training in counseling, alcohol and other drugs, mindfulness, and clinical hypnotherapy. Strong research and analytical skills (SPSS, Jamovi), and high-level communication abilities, committed to ethical, culturally responsive, and collaborative practice.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Mental Health Support Worker
Self-Employed
Melbourne, VIC
07.2025 - Current
- Provide trauma-informed emotional and social support to NDIS participants with complex mental health needs.
- Manage all aspects of business operations, including invoicing, scheduling, compliance, and client liaison.
Mental Health Support Worker
ANIMO
01.2022 - Current
- Providing face to face emotional and social support for NDIS individuals with complex mental health disorders and a history of trauma
- Daily support assisting in daily planning, communication and transport as required by the client
- Assistant support coordination: assisting client with the utilisation of their NDIS funding and linking to mental health services
- Educating client with mental health hygiene practices
- Completing case management administration tasks (Caretaskr)
Psychosocial Recovery Coach/ Support Coordinator
Candella
Melbourne, VIC
04.2025 - 07.2025
- Providing capacity building support to NDIS participants with a psychosocial disability
- Linking and referring participants to services that will assist them in mental health recovery
- Developing strategies for mental health recovery and risk and safety assessments
- NDIS budget coordination
Processing Officer
MOIRA YOUTH, DISABILITY & FAMILY
01.2020 - 01.2022
- Undertaking time sensitive invoice processing activities for NDIS clients (claims, errors and payment)
- Resolution of funding queries received from Clients and Carers utilising MOIRA services via email and telephone
- Training and mentoring new team staff on processing procedures
- Ensuring strict confidentiality according to the Privacy and Data Protection Act
Resourcer Administrator
MAKESURE
01.2018 - 01.2019
- Data Entry, administration and processing of background checks, including Police Clearance, Medical Checks, Reference Checks, Right to Work and Working With Children Checks
- Inbound customer service and sales assistance: telephone, email and live chat enquiries (B2B and Individual accounts)
- Liaising with government departments, such as the Australian Federal Police and the Australian Criminal Intelligence Commission to assist with the completion of applications
- Ensuring that all checks and enquiries are prioritised in an efficient manner to reach tight deadlines
Training Administrator
MASTER BUILDERS ASSOCIATION OF VICTORIA
01.2017 - 01.2018
- Event and training administration and data entry (VetTrak, Microsoft Excel and Microsoft Dynamics)
- First point of contact for business clients and individual students customer service (via email, telephone and face-to-face)
- Logistical coordination of training events
- Processing payments and generating invoices for the training team (accounts receivable and accounts payable)
- Record management duties (electronically and paper-based, including scanning and archiving of confidential documents)
- Strict following of the National VET regulatory compliance requirements and procedures
Database Support Officer
ATC EVENTS & MEDIA
01.2015 - 01.2017
- High volume data-entry for event management software CVENT and Microsoft Excel
- Providing ad hoc administrative support for three higher management staff
- Partake in internet research to assist with building marketing lists and gathering information for the database
- Assisting in recruitment activities such as sourcing candidates via Linkedin, creating psychometric scales and interview assessment templates
Education
Bachelor of Psychological Science (Honours) -
Federation University Australia
VIC07-2025
Graduate Certificate - Counselling
University of Canberra
06-2024
Diploma of Clinical Hypnotherapy -
Stirling Institute
01.2022
Bachelor of Social Science - Psychology
RMIT University
01.2017
Skills
- Trauma-informed care
- Psychosocial recovery and capacity building
- Research and data analysis expertise
- High-level written and verbal communication
- Evidence-based intervention knowledge
- Receptive to supervision and feedback
- Culturally responsive and ethical practice
- Self-directed and highly organised
Certification
- Alcohol and Other Drugs Skill Set Certificate 2024
- Mindfulness & Meditation Teacher Certificate 2023
- Acceptance & Commitment Therapy (Foundations) 2023
- First Aid & CPR: Level 2 2022
Volunteer Experience
- 3CR: Radio Host, Producer, Sound Technician (2018 -2020)
- RMIT University Student Union: Student Right’s Representative (2015)
- RMIT Student Welfare Compass Centre: Reception and Case Manager Assistant (2015-2016)
References
Stacey Whitelaw
Thesis Supervisor
03 5122 6276
Joss Davie
Team Leader - Animo
0417 364 266
Timeline
Independent Mental Health Support Worker
Self-Employed
07.2025 - Current
Psychosocial Recovery Coach/ Support Coordinator
Candella
04.2025 - 07.2025
Mental Health Support Worker
ANIMO
01.2022 - Current
Processing Officer
MOIRA YOUTH, DISABILITY & FAMILY
01.2020 - 01.2022
Resourcer Administrator
MAKESURE
01.2018 - 01.2019
Training Administrator
MASTER BUILDERS ASSOCIATION OF VICTORIA
01.2017 - 01.2018
Database Support Officer
ATC EVENTS & MEDIA
01.2015 - 01.2017
Bachelor of Psychological Science (Honours) -
Federation University Australia
Graduate Certificate - Counselling
University of Canberra
Diploma of Clinical Hypnotherapy -
Stirling Institute
Bachelor of Social Science - Psychology
RMIT University
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