Gabrielle Anand
Adelaide,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced individual with over 5 years of experience in customer service and more. Excellent reputation for resolving problems and improving customer satisfaction. Additionally, I am completing my Bachelor of Health and Medical Science and starting my Masters of Public Health with plans to pursue medicine in the near future. Therefore, I would be very grateful for this opportunity to work and learn alongside your team!
Overview
3
3
years of professional experience
Work History
Barista
Gloria Jeans Coffee Shop
Barista
Joe & Dough
Retail Sales Associate
Ted Baker
Cafe All-rounder, Stocks Manager
St.Louis
07.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Carefully interviewed, selected, trained and supervised staff
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
Various Responsibilities
BAMI Blackwood
01.2021 - 06.2022
- Performed shift-change tasks daily to keep store efficient and neat
- Maintained clean, sanitised and well-organised food preparation zones
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Ensured sanitary standards were instilled continuously
- Assisted customers in choosing menu items by providing recommendations based on preferences and dietary requirements
- Exceeded sales target by developing new promotional and marketing ideas
Sandwich Artist
Subway
06.2019 - 06.2020
- Greeted guests, promoted specials and took orders
- Assisted customers in choosing menu items by providing food complementing information
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Trained team members to prepare sandwiches and other items according to instructions
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
Education
Secondary School -
Crescent Girls' School
Singapore Bachelor of Medical Science - Medical Sciences
The University of Adelaide
Adelaide, SA05.2023
Foundation Studies -
The University of Adelaide College
Adelaide, SA2018
Skills
- Business Operations Expertise
- Order Supplies
- Customer Service Best Practices
- Order Delivery Practices
- Complex Problem-Solving
- Judgment and Decision-Making
- Complaint Resolution
- Operations and Procedural Knowledge
Affiliations
International Sales Executive for Lunascents (a private-label company based in Singapore)
Timeline
Cafe All-rounder, Stocks Manager
St.Louis
07.2022 - Current
Various Responsibilities
BAMI Blackwood
01.2021 - 06.2022
Sandwich Artist
Subway
06.2019 - 06.2020
Barista
Gloria Jeans Coffee Shop
Barista
Joe & Dough
Retail Sales Associate
Ted Baker
Secondary School -
Crescent Girls' School
Bachelor of Medical Science - Medical Sciences
The University of Adelaide
Foundation Studies -
The University of Adelaide College
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