Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Gagandeep Singh

Arundel,QLD

Summary

Dynamic sales professional with a proven track record at Reliance Retail, excelling in customer relationship management and online sales strategies. Adept at analyzing market trends to drive revenue growth and enhance customer engagement. Strong communicator and team leader, committed to optimizing service delivery and achieving business objectives.

Overview

2026
2026
years of professional experience

Work History

Online Sales Representative

Self Employed Web
2022 - Current
  • Developed and maintained strong customer relationships through effective communication and product knowledge.
  • Executed online sales strategies to drive revenue growth and enhance customer engagement.
  • Analyzed customer feedback to identify trends and improve service offerings.
  • Collaborated with marketing teams to create targeted campaigns that increased conversion rates.

Store Supervisor

Reliance Retail
2019 - 2022
  • Led daily operations to ensure exceptional customer service and store performance.
  • Trained and mentored staff, enhancing team productivity and engagement.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Developed staff schedules to align with business needs and peak customer hours.
  • Analyzed sales reports to identify trends and inform merchandising decisions.

Salesperson

Terry White Chemists
2017 - 2019
  • Developed and maintained strong customer relationships to enhance sales opportunities.
  • Conducted market research to identify emerging trends and customer needs.
  • Trained and mentored new sales team members to improve overall performance.
  • Collaborated with marketing teams on promotional strategies to boost product visibility.
  • Analyzed sales data to identify areas for improvement and implement strategic changes.

Chef/manager

India Gate Indian Restaurant
2010 - 2017
  • Supervised kitchen operations to ensure high-quality food preparation and presentation.
  • Developed and implemented seasonal menus reflecting authentic Indian cuisine.
  • Trained and mentored staff on culinary techniques and food safety protocols.
  • Managed inventory control, optimizing stock levels to reduce waste and costs.
  • Collaborated with suppliers to source fresh ingredients and maintain quality standards.

Customer Service Representative

Tactical Security, Surveillance, And Investigative Solutions
2009 - 2010
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Managed customer accounts, ensuring accurate information and timely updates to enhance satisfaction.
  • Collaborated with team members to streamline processes and improve service delivery efficiency.
  • Trained new staff on customer service protocols and company policies to ensure consistency in operations.

Security Officer

Ram Security
2007 - 2009

I worked as a front door man, where I check ID’s, and screen intoxicated people. Also I manage crowd and make sure everyone stays safe.

Manager/waitperson

Curry Muncher
2005 - 2007

Waitperson/manager

Education

Certificate III in Logistics And Operations -

View Jobs Academy
Online

Certificate III - Security Operations

Ram Training
Gold Coast, QLD
07.2012

Diplomas of Hospitality Management - Hospitality And Tourism Management

Kings International College
Gold Coast, QLD
04.2006

Certificate III in Commercial Cookery -

Kings International College
Gold Coast, QLD
04.2005

Bachelor of Arts -

Panjab University
Chandigarh India
04.2003

Skills

Customer relationship management

  • Online sales strategy
  • Lead generation
  • Inventory management
  • Staff training and development
  • Team collaboration
  • Customer feedback analysis
  • Communication skills
  • Product knowledge enhancement
  • Time management skills
  • Data-driven decision making
  • Customer service excellence
  • Goal-oriented mindset
  • Inventory monitoring
  • Sales strategies
  • Negotiation tactics
  • Multitasking capacity
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Effective communication
  • Active listening
  • Relationship building
  • Customer engagement
  • Team building
  • Interpersonal skills
  • Risk assessment
  • Continuous improvement
  • Adaptability
  • Written communication

Additional Information

I have good driving history with over 20 years of driving experience in Australia and overseas. I have cleared written for HR license and currently taking driving lessons to clear practical. I have white card and RSA.

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Arabic
Full Professional

Timeline

Online Sales Representative

Self Employed Web
2022 - Current

Store Supervisor

Reliance Retail
2019 - 2022

Salesperson

Terry White Chemists
2017 - 2019

Chef/manager

India Gate Indian Restaurant
2010 - 2017

Customer Service Representative

Tactical Security, Surveillance, And Investigative Solutions
2009 - 2010

Security Officer

Ram Security
2007 - 2009

Manager/waitperson

Curry Muncher
2005 - 2007

Certificate III in Logistics And Operations -

View Jobs Academy

Certificate III - Security Operations

Ram Training

Diplomas of Hospitality Management - Hospitality And Tourism Management

Kings International College

Certificate III in Commercial Cookery -

Kings International College

Bachelor of Arts -

Panjab University
Gagandeep Singh