Gaëlle Lachicoree
Queens Park,WA
Summary
An Organized and dedicated 19-year-old with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Admin Assistant/ Trainee
Allen’s All Maintenance
07.2022 - 12.2022
- Delivered excellent customer service through prompt response to inquiries via phone calls or emails.
- Streamlined office procedures by implementing efficient filing systems and organizational tools.
- Improved workflow efficiency by prioritizing tasks according to urgency and importance under tight deadlines.
Container Unloader
Action Workforce – Linfox
11.2023 - 12.2023
- Key responsibilities include unloading stock from containers, placing the load onto a pallet, and wrapping the pallets for forklifts.
- Ensured accurate inventory management with thorough documentation of incoming shipments.
- Collaborated with team members to unload containers in a timely manner, supporting overall workflow.
Pick Packer/Container Unloader
National workforce – Reject Shop
10.2023 - 12.2023
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Support Worker
Adachi Disability Services
05.2023 - 10.2023
- Provided emotional support to clients resulting in a 90% satisfaction rate.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Assistant Educator
Sparrow Early Learning, Bentley
06.2022 - 06.2023
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Maintained detailed records of each child''s progress, facilitating effective parent-teacher conferences focused on growth and improvement.
- Established strong relationships with families through open communication channels and participation in school events.
Sales Assistant Trainee
Priceline Pharmacy
08.2020 - 09.2020
- Enhanced customer satisfaction by providing personalized cosmetic consultations and product recommendations.
- Educated customers on proper skincare routines, resulting in increased customer loyalty and repeat business.
- Conducted makeup demonstrations to showcase product benefits, driving sales growth.
- Maintained a clean and organized work environment, adhering to company standards and ensuring a positive customer experience.
Education
High School Diploma -
St Norbert College
Queens Park, WA01.2021
Certifcate IV in Community Services -
Fremantle Education Centre
Fremantle, WA01.2021
Certificate III in Health Services And Assistance
St Norbert College 08.2021
Certificate II in Retail Cosmetics
South Metropolitan Tafe 09.2019
Skills
Communication:
Good verbal and written communication skills appropriate for a range of situations and contrasting audiences
Reliability:
Always prompt to work and organised
Team Collaboration:
Ability to work in a team environment and negotiate work with others to ensure successful completion
Computer Literacy:
I am proficient with Microsoft Word, Excel and PowerPoint at an 85% success rate
Problem Solving
Able to work under pressure when a task is unexpected and complex, always prepared to identify and approach the issue calmly
Data Entry:
Updating existing data with strong attention to detail
Languages
English
Native or Bilingual
Mauritian Creole
Native or Bilingual
French
Limited Working
References
- Janine Purdy, Work Place Manager, Sparrow Early Learning, 81 Manning Road, Bentley, WA, 6107, (08) 9350 954
- Allen Trbic, Supervisor, Allen’s All Maintenance, 0423654774
Timeline
Container Unloader
Action Workforce – Linfox
11.2023 - 12.2023
Pick Packer/Container Unloader
National workforce – Reject Shop
10.2023 - 12.2023
Support Worker
Adachi Disability Services
05.2023 - 10.2023
Admin Assistant/ Trainee
Allen’s All Maintenance
07.2022 - 12.2022
Assistant Educator
Sparrow Early Learning, Bentley
06.2022 - 06.2023
Sales Assistant Trainee
Priceline Pharmacy
08.2020 - 09.2020
High School Diploma -
St Norbert College
Certifcate IV in Community Services -
Fremantle Education Centre
Certificate III in Health Services And Assistance
Certificate II in Retail Cosmetics
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