Ganesh Reddy Baddam
Balga,WA
Summary
I would like to associate myself with an organization which has ample scope for development that would contribute towards my career in the industry. To obtain the challenging opportunities for career growth and future advancements particular positive that would encourage the utilization of experience gained in profession.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
IGA Supermarket
08.2024 - 08.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Trust and safety new associate
Accenture
01.2022 - 01.2023
Education
Masters - Business Analytics
B.Com - CA
Board of Intermediate -
Skills
- Excellent attention to detail
- Exceptional strengths working along with the team
- Experience with Microsoft products
- Typing skills
- Deliver results with right time
- Committed to quality and excellence
- Keen on professional growth
- Punctual
- Reliable
- Trustworthy
- Willingness to learn new skills
- Undertake further training
- Physically fit
- Strong
- Healthy
- Can do attitude
- Advance skills in Excel
- Advance skills in Word
- Basics in Power BI
- Basics on MYSQL
- Basics in Python
- Active listening
- Time management
- Customer service
- Leadership qualities
Disclaimer
I consider myself familiar with Information Technology aspects. I am also confident of my ability to work in a team. I hereby declare that all the particulars stated above are true to the best of my knowledge and belief.
Timeline
Customer Service Representative - IGA Supermarket
08.2024 - 08.2025
Trust and safety new associate - Accenture
01.2022 - 01.2023
osmania University - B.Com, CA
- Board of Intermediate,
Melbourne Institute of Technology - Masters, Business Analytics
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