Gang Lin
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level restaurant waiter position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
2
2
years of professional experience
Work History
Restaurant waiter
Colourful Yunnan
06.2023 - 07.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Volunteer
Monash University Caulfield Campus
04.2023 - 05.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Worked in team environment to maintain high levels of productivity.
Intern
Accounting Agency
05.2022 - 09.2022
- Analyzed accounting problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Helped the minor manager to solve the auditing issues, and processed the review of taxable report.
Bank staff
Agricultural Bank Of China
09.2021 - 03.2022
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
Master of Professional Studies - Accounting
Monash University
Melbourne, VIC02.2025
Skills
- Service Quality
- Order Management
- Operations Support
- Flexible Schedule
- Bank Sales
- Regulatory Compliance
- Analytics
- Data Management
- Recordkeeping
Hobbies
Swimming, badminton, travelling.
Languages
English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant waiter
Colourful Yunnan
06.2023 - 07.2023
Volunteer
Monash University Caulfield Campus
04.2023 - 05.2023
Intern
Accounting Agency
05.2022 - 09.2022
Bank staff
Agricultural Bank Of China
09.2021 - 03.2022
Master of Professional Studies - Accounting
Monash University
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