GARCIA MASANI
Glenmore Park,NSW
Summary
Customer orientated professional with extensive experience in providing exceptional service, ensuring client satisfaction and maintaining high standards of safety and organization. Skilled at adapting to fast paced environments, resolving issues quickly and working effectively as a team. Known for strong communication, problem solving abilities, and a commitment to delivering a positive experience for clients, and colleagues alike.
Overview
6
6
years of professional experience
Work History
CABIN CREW
VIRGIN AUSTRALIA
Sydney, Nsw
08.2025 - Current
- Deliver exceptional customer service, ensuring a safe, comfortable and enjoyable onboard experience for all passengers. Conduct pre-flight safety checks, safety demonstrations and cabin preparation in accordance with aviation regulations and company procedures.
- Respond promptly and professionally to passenger enquiries, complaints and special requests.
- Maintain cabin safety and security, manage emergency situations and provide first aid when required.
- Work collaboratively with flight crew to ensure efficient operations, effective communication and a high standard of service.
CABIN CREW
QANTAS AIRWAYS
04.2023 - 07.2025
- As an International Flight Attendant, I was responsible for ensuring the safety, comfort and well-being of passengers for a long period of time. Maintaining professionalism in a very safety sensitive role. I conducted preflight safety checks, briefed passengers on safety protocols and responded to in flight emergencies. Developed strong communication and interpersonal skills by interacting with diverse passengers from various cultural backgrounds, ensuring a positive and welcoming experience.
- Sydney Based International Long Haul Flight Attendant
CABIN CREW
REX AIRLINES
01.2021 - 04.2023
- Effectively collaborated with crew members to maintain smooth operations, address passenger needs, and uphold airline standards. My role required attention to detail, adaptability and the ability to remain calm under pressure, while delivering exceptional service.
- Sydney Based Domestic Flight Attendant
Education
YEAR 12 GRAUDATE -
Deception Bay State High School
Queensland, AustraliaSkills
- Customer Service Excellence
- Communication Skills
- Problem Solving
- Teamwork and Collaboration
- Time Management
- Cultural Sensitivity
- Safety procedures
- Emergency response
- Pre-flight checks
- First aid
- Cabin preparation
- Inflight service
- Passenger service
- Customer relations
- Aviation compliance
Timeline
CABIN CREW
VIRGIN AUSTRALIA
08.2025 - Current
CABIN CREW
QANTAS AIRWAYS
04.2023 - 07.2025
CABIN CREW
REX AIRLINES
01.2021 - 04.2023
YEAR 12 GRAUDATE -
Deception Bay State High School