Garima Thapa Magar
Sydney,NSW
Summary
A dedicated and extroverted customer service professional with over 1 year of experience at Woolworths and more than 1 year of experience in aged care as an Assistant in Nursing (AIN). Currently pursuing a Bachelor of Business in Professional Accounting, I am seeking to leverage my skills in a dynamic Customer Care Specialist role. I am eager to contribute my experience and learn new technologies while delivering exceptional service to customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant in Nursing (AIN)
Angli care
Castle Hill, NSW
11.2023 - Current
- Provided over one year of compassionate care and support to elderly residents, ensuring their comfort and well-being.
Customer Service Representative
Woolworths
West Pennant Hills, NSW
04.2023 - Current
- Delivered outstanding customer service, efficiently managing inquiries, resolving issues, and ensuring customer satisfaction.
Assistant in Nursing (AIN)
Bupa Aged Care
Dural, NSW
06.2023 - 12.2023
- Provided over one year of compassionate care and support to elderly residents, ensuring their comfort and well-being.
Customer Service Assistant & Financial Manager
Family-Owned Retail Shop
Nepal
01.2018 - 12.2021
- Assisted in day-to-day operations, offering personalized customer service and managing financial transactions.
Education
Bachelor of Business (Professional Accounting) -
Australian school of accounting
Sydney, NSW01.2026
Certificate III in AIN -
Australian community and management college
Gosford, NSW01.2023
High School major Subject (Mass Communication and Journalism) -
United Academy
Lalitpur, Nepal01.2021
Skills
- Customer Service Excellence
- Financial Management
- Communication
- Technology Adaptability
- Problem-Solving & Resilience
- Time Management & Organization
- Learning Attitude
Certification
- First Aid & CPR Certification
- Comprehensive Television Broadcasting
- CHC33015 Certificate III in Individual Support (Ageing/Disability)
References
- Jaclyn Natoli, Manager, Woolworths metro, west pennant hills, 0401445455
- Gabbie Calderon, Operations Manager, The Donald Coburn centre, Angli care, gabbi.calderon@anglicare.org.au, 0438788539
- Dr. Kanwal Javed, Professor, Australian school of Accounting, kjaved@asahe.edu.au
Timeline
Assistant in Nursing (AIN)
Angli care
11.2023 - Current
Assistant in Nursing (AIN)
Bupa Aged Care
06.2023 - 12.2023
Customer Service Representative
Woolworths
04.2023 - Current
Customer Service Assistant & Financial Manager
Family-Owned Retail Shop
01.2018 - 12.2021
Bachelor of Business (Professional Accounting) -
Australian school of accounting
Certificate III in AIN -
Australian community and management college
High School major Subject (Mass Communication and Journalism) -
United Academy
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