Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gary Hounsell

Southport ,QLD

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nightfill position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Dayfill Nightfill 2IC Duty Manager

The Warehouse Ltd
05.2008 - 04.2024
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Education

Retail (Customer Service And Sales Support) - Retailing

ServiceIQ
Wellington NZ
02.2018

Skills

  • Attention to detail
  • Delegating Work
  • Health and safety compliance
  • Employee Development
  • Teamwork and Collaboration

Certification

NZ Certificate Retail (Customer Service and Sales Support) Level 2 and NZQF 2234

Timeline

Dayfill Nightfill 2IC Duty Manager

The Warehouse Ltd
05.2008 - 04.2024

Retail (Customer Service And Sales Support) - Retailing

ServiceIQ
Gary Hounsell