Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
United Petroleum
Freemans, NSW
11.2022 - 10.2023
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Assisted customers with price checks, billing items and addressing other inquiries.
Provided top quality control and eliminated downtime to maximize revenue.
Accountant
Paras Marketing
Rohtak, Haryana
11.2020 - 10.2022
Created journal entries to record miscellaneous cash receipts, transfers, and other adjustments as needed.
Maintained accurate and up-to-date reconciliations of all bank accounts.
Gathered information to produce accounts payable and accounts receivable reports for review.
Handled monthly payroll services for 15 employees.
Customer Service Representative
7 ELEVEN
Prospect, NSW
01.2019 - 02.2020
Upheld quality control policies and procedures to increase customer satisfaction.
Adjusted bills and refunded money to resolve customers' service or billing complaints.
Answered inbound calls, chats and emails to facilitate customer service.
Accountant
Gupta Enterprises
Rohtak, Haryana
11.2016 - 05.2018
Created and submitted invoices according to the financial schedule.
Communicated with vendors, upper management and peers.
Provided assistance in preparing monthly financial statements.