Gary Moses

• Reduced signal-related delays by troubleshooting and resolving technical issues promptly.
• Improved communication efficiency by maintaining clear and timely communication
• Coordinated closely with dispatchers for effective management of daily train movements within assigned territories.
• Participated in ongoing training initiatives to continuously expand knowledge base and skill set related to Signalman responsibilities.
• Have Zero incidents where I was responsible for the error in delaying a train or disrupting services in any manner.

• Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
• Reduced scheduling conflicts by proactively identifying and addressing potential issues.
• Optimized resource utilization by monitoring staffing levels and reallocating employees as needed to meet operational demands.
• Maintained compliance in accordance with EA. Adhering to appropriate break times and overtime requirements.
• Reduced costing incurred by creatively rostering and managing staff.

• Working as a Traffic Officer Driver out of Glenhuntly depot for the last 10 years, this role is a key operational position, critical in facilitating supervisory tasks across various areas of the operation to ensure smooth operation of Tram services.

Was instrumental in creating Roster adjustments during industrial action.

Created and implemented updated Tables for drivers to reduce errors in wrong route running.

Was an integral part in putting together a stabling plan at Glen Huntley to reduce risks to drivers and increase capacity of number of trams stabled

• Supervised the contact centre’s entire operation
• Client interaction and campaign sourcing/selection
• Overlooked reporting structure and was responsible for enhancing reports.