Gaseilevao Faletolu
Parramatta,NSW
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Operations Administration Coordinator
Excel Group Sydney
06.2023 - 01.2024
- Receipted new Customer Work Orders and Job requests and logged new jobs on simPro Database to assign to Programme Managers and Field Technicians.
- Created and Maintained a comprehensive schedule for Service Technicians, ensuring all jobs are assigned based on availability, skills and customer requirements.
- Coordinated with Service Technicians and Program Managers to optimize job assignments.
- Served as the Primary Contact for Customers and Clients regarding job progress and status updates via Customer Portals / emails / phone calls and CRM database timeline.
- Administration Support for First Responders and Project Management Teams.
- Resolved customer complaints or answered customers' questions.
- Enhanced performance through collaboration with diverse teams.
- Booked hotel rooms, car rentals, and flights for company trips and conferences.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Resolved customer complaints in a timely manner while upholding company standards.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Organized teams and resources to optimize timely deliverables.
- Provided technical support to staff members regarding software applications and hardware systems.
- Monitored inventory levels and ordered additional supplies as needed.
- Planned and managed operations to achieve objectives within budgets.
- Assisted with the preparation of presentations for senior management meetings.
- Developed strategies to improve operational procedures and reduce costs.
- Organized travel plans for business trips including flights, hotels, car rentals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Computed balances, totals or commissions to support accounting team.
- Collaborated with vendors to arrange contracts for services or products needed by the organization.
- Researched and prepared reports required by management or governmental agencies.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Maintained calendars of upcoming events, meetings and deadlines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Answered 30+ calls per shift to assist with customer questions and concerns.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Vehicle Maintenance logging and actions for car servicing and registration.
Scheduling Co-ordinator
Precise Fire
07.2022 - 01.2023
- Scheduling / Allocating Fire Technicians and Subcontractors to Monthly Preventative Maintenance jobs on Uptick and Pronto
- Pre-planning and sending Access Requests for approval to clients for Technician attendance on site
- Closing jobs off on BGIS database and attaching Service Reports on BSAFE
- Raising Purchase Orders for scheduled Subcontractor Work
- Processing invoices from Subcontractors to be paid by Accounts
- Closing off jobs when completed on Pronto Database
- Raising Purchase Orders with Suppliers for parts / maintenance / tools that Technicians require for jobs
- Processing Technician Timesheets daily.
Warehouse Storeperson - Logistics Support Officer
Chubb Fire & Security Pty Ltd
07.2017 - 09.2021
- Solely Managing the Main Warehouse
- Monitoring stock levels in Main Warehouse
- Assisting in managing stock levels for Technician Warehouses by ordering parts for them or transferring from Main Warehouse
- Ordering parts for jobs
- Receiving incoming orders
- Sending delivery dockets to Project Managers from MW and Installs to notify them that their orders have arrived
- Packing orders of parts for Service Jobs and notifying Scheduler and Technician when all parts are in and job is ready to be scheduled
- Organising orders of PPE equipment and Tools for Technicians
- Organising and booking couriers for collection and deliveries of orders (boxes and pallets) to and from Suppliers and Sites for Service/Minor Works/Installs
- Assisting other Chubb Staff with sending orders interstate to other Chubb offices
- Raise Purchase Orders for stock, equipment, and subcontractors in Pronto
- Update invoices and send to Accounts for payment
- Logging Return Material Authorisation cases with Suppliers for return of parts for Repair / Replacement under Warranty
- Sending parts out for Repair to Suppliers
- If needed, requesting quotes for replacements not under warranty and forwarding them to Project Managers / Technicians to get approval from clients to go ahead
- Liaise with Suppliers regarding eta of orders and request for Urgent Orders if required
- Requesting quotes for parts from Suppliers if needed
- Organising subcontractors to assist with jobs and sending them Purchase Orders for the work
- Administer Stocktake of inventory in the Main Warehouse monthly and submitting reports to Accounts
- Liaise with Service State Manager and Finance Team to prepare for Annual Stocktake
- Administer physical count of Technician Warehouses (23) stock and Main Warehouses (3)
- Input Data and prepare Reports of Annual Stocktake for all CES Warehouses to submit to Finance Team
- Perform Monthly Site Inspection of CES Workshop and Cages and submit findings via Donesafe
- Test and Tag of electrical equipment for Field staff as well as items in the office
- Invoicing on Pronto
- Processing Incoming mail of Sydney Service Files email inbox, Logging IR’S, processing files and Logging Work Orders as per quotes
- Entering Technician Timesheets into Spreadsheet to submit to Payroll
- Logging New Work Orders on Field Service
- Scheduling attendance for Technicians with client/technician and logging schedule on Technician’s schedule board
- Entering Warranty Notes on Pronto for parts used on Jobs (Service and Minor Works)
- Administering Technician Vehicle Inspections
- Warehouse Area Fire Warden.
Invoicing Administrator
Chubb Fire & Security Pty Ltd
03.2015 - 07.2017
- Collected information for invoices via Field Services and Pronto Xi databases
- Processed invoices of services performed and sent out to clients
- Liaised with technicians to make sure that notes for work completed and times attended on site are correct prior to invoicing clients
- Reported daily totals of amount invoiced in a monthly report
- Note taker of Minutes in meetings
- Attended monthly toolbox meeting
- Ordered products from suppliers needed for service jobs
- Updated purchase orders
- Raised purchase orders for subcontractor invoices and sent through to accounts
- Entered warranty notes of equipment into Pronto database
- Sent correspondence to suppliers requesting invoices for purchase orders
- Actively involved in projects within company such as ACES projects / archiving / filing
- Ensure all invoicing are dealt in a timely manner
- Effectively dealing with client / technician enquiries
- Managed service files and organised to log service calls, order parts and ensure invoicing is correct
- Performed monthly motor vehicle safety checks for technicians
- Liaised with sales team / account managers regarding job scope / setting up of quarterly billing for monitoring and maintenance services.
Administration Support Officer
Office of State Revenue
10.2014 - 01.2015
- Recording cheques received in the post onto a spreadsheet daily
- Processing payments using the Recoups database
- Register new agents on MARS Database
- Reconciliation of cheques lodged by team members
- Balance and record daily revenue collected by officers
- Prepare daily banking deposits of cash and cheques
- Send daily revenue reports to Finance Department
- Allocate work files to team members work trays using Recoups
- Transfer weekly phone statistics onto the Duties Phone Performance Statistics spreadsheet.
Course Data Management Assistant
University of Western Sydney
01.2014 - 09.2014
- Data Integrity
- Supported and assisted with the analysis and assessment of curriculum documentation for rules implementation
- Undertook the role for TRIM Coordinator for the Course Data Management Team
- Supported and assisted with the development and maintenance of user documentation, procedures, and data collection forms
- Assisted with the implementation of curriculum accreditation processes including rules management
- Assisted and provided support for the responsibilities of the Course Data Management Team
- Managed and maintained curriculum related files on the corporate student administration system and associated related curriculum data systems such as CAPS and Web Handbook
- Liaised extensively with School, College and other relevant stakeholders on matters relating to curriculum management including rules with and assisted with the development of linkages and network to support the course data management process
- Registered courses/units
- Note taker of Minutes for meetings and distributed to Team members.
Course Data Management Assistant
University of Western Sydney
01.2014 - 09.2014
- Data Integrity
- Supported and assisted with the analysis and assessment of curriculum documentation for rules implementation
- Undertook the role for TRIM Coordinator for the Course Data Management Team
- Supported and assisted with the development and maintenance of user documentation, procedures, and data collection forms
- Assisted with the implementation of curriculum accreditation processes including rules management
- Assisted and provided support for the responsibilities of the Course Data Management Team
- Managed and maintained curriculum related files on the corporate student administration system and associated related curriculum data systems such as CAPS and Web Handbook
- Liaised extensively with School, College and other relevant stakeholders on matters relating to curriculum management including rules with and assisted with the development of linkages and network to support the course data management process
- Registered courses/units
- Note taker of Minutes for meetings and distributed to Team members.
Data Entry Operator
Sydney Water
10.2013 - 01.2014
- Updated client contacts information using Quick3270 Mainframe received via Fax, Mail and email (at least 350+ records per day) in co-relation with information using Microsoft Excel and Outlook
- Sorted mail daily.
Data Entry Operator
Sydney Water
10.2013 - 01.2014
- Updated client contacts information using Quick3270 Mainframe received via Fax, Mail and email (at least 350+ records per day) in co-relation with information using Microsoft Excel and Outlook
- Sorted mail daily.
Administration Assistant
HK Calibration Technologies P/L
North Rocks, NSW
12.2012 - 03.2013
- Handled an average of 50 – 80 inbound calls daily
- Provided exceptional customer service in assisting with customer enquiries over the telephone and via email
- Provided quotations and generated invoices to new and existing clients using TSM (The Service Manager) software/database
- Assisted with Accounts Receivable in following up clients with outstanding invoices by phone
- Received equipment to be calibrated from clients and logged them in to TSM before handing them to technicians to work on
- Liaised with clients to book onsite jobs for technicians to go out to
- Lodged equipment sent into the office via Courier into TSM database.
Administration Assistant
HK Calibration Technologies P/L
North Rocks, NSW
12.2012 - 03.2013
- Handled an average of 50 – 80 inbound calls daily
- Provided exceptional customer service in assisting with customer enquiries over the telephone and via email
- Provided quotations and generated invoices to new and existing clients using TSM (The Service Manager) software/database
- Assisted with Accounts Receivable in following up clients with outstanding invoices by phone
- Received equipment to be calibrated from clients and logged them in to TSM before handing them to technicians to work on
- Liaised with clients to book onsite jobs for technicians to go out to
- Lodged equipment sent into the office via Courier into TSM database.
Call Centre Operator
Radar Group
Sydney, NSW
11.2012 - 12.2012
- Performed at least 250 outbound calls a day to clients for various call campaigns daily, following them up regarding AGM documentation and meeting information.
Call Centre Operator
Radar Group
Sydney, NSW
11.2012 - 12.2012
- Performed at least 250 outbound calls a day to clients for various call campaigns daily, following them up regarding AGM documentation and meeting information.
Community Care Assistant
Kincare
Baulkham Hills, NSW
07.2012 - 10.2012
- Provide Exceptional Customer Service as an Aged Care Worker
- Provided Domestic Assistance, Personal Care and Transport services
- Adhered to OHS regulations whilst performing services
- Submitted fortnightly/monthly reports on the health and welfare of clients to Programme Managers.
Community Care Assistant
Kincare
Baulkham Hills, NSW
07.2012 - 10.2012
- Provide Exceptional Customer Service as an Aged Care Worker
- Provided Domestic Assistance, Personal Care and Transport services
- Adhered to OHS regulations whilst performing services
- Submitted fortnightly/monthly reports on the health and welfare of clients to Programme Managers.
Scheduling Administrator
Kincare
Baulkham Hills, NSW
05.2012 - 07.2012
- Cross checking of client and staff rosters daily
- Assigning staff to new clients’ permanent rosters using Lotus Notes
- Assigning clients to new staff members rosters using Lotus Notes
- Re-scheduling alternate staff to clients due to staff leave and sicknesses.
Scheduling Administrator
Kincare
Baulkham Hills, NSW
05.2012 - 07.2012
- Cross checking of client and staff rosters daily
- Assigning staff to new clients’ permanent rosters using Lotus Notes
- Assigning clients to new staff members rosters using Lotus Notes
- Re-scheduling alternate staff to clients due to staff leave and sicknesses.
Customer Service Worker within the Service Centre
Kincare
Baulkham Hills, NSW
07.2011 - 07.2012
- Provide Exceptional Customer Service as a Call Centre Operator
- Handling an average of 100 inbound calls daily and 120 outbound calls daily from Kincare clients, Staff and Business Associates
- Respond to communication from internal and external customers in a timely, courteous, and professional manner via telephone, facsimiles, and emails
- Forwarding correspondence to correct departments that have come in via facsimiles or email
- Maintain confidentiality of client information, staff information and company records
- Adhere to company OHS policies and procedures
- Updating client and staff details when required.
Customer Service Worker within the Service Centre
Kincare
Baulkham Hills, NSW
07.2011 - 07.2012
- Provide Exceptional Customer Service as a Call Centre Operator
- Handling an average of 100 inbound calls daily and 120 outbound calls daily from Kincare clients, Staff and Business Associates
- Respond to communication from internal and external customers in a timely, courteous, and professional manner via telephone, facsimiles, and emails
- Forwarding correspondence to correct departments that have come in via facsimiles or email
- Maintain confidentiality of client information, staff information and company records
- Adhere to company OHS policies and procedures
- Updating client and staff details when required.
Call Centre Operator/Administrator
Hillsong Church Limited
Baulkham Hills, NSW
11.2007 - 07.2011
- Provide Exceptional Customer Service as a Call Centre Operator
- Taking inbound calls from up to 28 phone queues as well as making outbound calls and performing administrative tasks for both internal and external clients
- Complete between 30 to 150 client registrations per day for various conferences
- Forwarded enquiries that came through via telephone, facsimile post and email to correct departments (approx
- 100 – 350 per day)
- Processed incoming mail and distributed them to correct departments (approx
- 30 – 150 per day)
- Processed daily banking for up to 7 external clients
- Processing transfers, changes, refunds for clients regarding their conference registrations as per terms and conditions of registrations
- Assisted in setting up various aspects/logistics for the Conference Registration team at our International Conferences for 10,000 to 30,000 delegates
- Processing payments of new registrations at Conferences via cash, Eftpos or credit card
- Processing up to 250 new registrations daily at Conferences
- Processing, packing, and organising distribution of orders that came through via telephone, online and email for national and international clients
- Updating client contact details on mailing lists (approx
- 50 – 500 per day)
- Processing and administering mail outs to clients (approx
- 150 – 700 per day).
Staff Supervisory role and Administrator
Hillsong Church Limited
Baulkham Hills, NSW
11.2007 - 07.2011
- Direct contact for casual employees and volunteers for their day-to-day responsibilities
- Provided documentation for up to 30 casual employees for their shift availability to set up their roster for a month in advance
- Created a monthly roster for both up to 30 casual employees and up to 40 volunteers to ensure that all administration tasks and deadlines are met for both the organisation and clients’
- Inducted and trained new casual employees as well as empowering other casual employees to do so
- Collated all relevant documentation for new casual employees to be sent through to HR for processing
- Administered the time sheets of all casual employees on a fortnightly basis and prepared a report for pays to be sent to through to HR/Payroll for processing
- Attended weekly meetings with the Call Centre Manager and other work colleagues to review upcoming tasks and planning for the week ahead
- Also provided statistical reports both written and verbally of my areas of responsibility within the Call Centre
- Successfully built and maintained a positive team culture and atmosphere, developing the best in each team member, continually improving productivity
- Regularly updated Procedure Manuals for tasks within various areas of the Call Centre operations
- Have had experience in dealing with a rapidly changing environment, implementing changes to procedures and information on very tight schedules, with high outcome expectations
- Delegated training and empowered other staff to handle increased responsibility
- Organised staffing of both Casual Employees and Volunteers for large events including Australia’s largest annual conference with over 30,000 delegates in attendance each year
- On Registration Days our team of 200 and I (staff and volunteers) would serve up to 12,000 people in customer facing roles within a 10-hour period
- Responsibilities included overseeing all aspects of customer service and registrations for delegates, rostered positions for all staff and volunteers i.e.: ensuring that breaks are taken at appropriate times throughout the 10-hour day at both the office and conference locations
- Management of the Call Centre facilities, OH&S duties and compliance with the organisations policies and procedures
- Implemented and empowered other casual staff members to train their peers in various tasks
- Ensured that all staff were trained in new and updated procedures as they occurred
- Gathered statistics for all the work processed by our department for internal and external clients and provided this information in a monthly report which was submitted to our General Manager
- Provided reports and statistics in the lead up to large events and conferences for the Call Centre Managers weekly meeting.
Administrator for an external client within Hillsong Church Limited
Hillsong Church Limited
Baulkham Hills, NSW
11.2007 - 07.2011
- Administered call campaigns with current businesses and potential clients nationally to survey what their preferences would be for their orders
- Monitor orders that were submitted via post, telephone, facsimile, or email
- Liaised with clients in regard to their specifications for the orders (design and quantity)
- Designed personalised messages for cards and calendars using Adobe InDesign, Adobe Illustrator and Adobe Photoshop software packages
- Sent completed designs in PDF form with stock to the Printers
- Packed orders and liaised with courier to send up to 20+ orders per day
- Administered regular stocktake and processed orders of stock
- Prepared and sent invoices to clients
- Administered payments due and followed up on overdue payments
- Processed banking of payments received by cash, cheque, money order or credit card.
Call Centre Operator/Administrator
Hillsong Church Limited
Baulkham Hills, NSW
11.2007 - 07.2011
- Provide Exceptional Customer Service as a Call Centre Operator
- Taking inbound calls from up to 28 phone queues as well as making outbound calls and performing administrative tasks for both internal and external clients
- Complete between 30 to 150 client registrations per day for various conferences
- Forwarded enquiries that came through via telephone, facsimile post and email to correct departments (approx
- 100 – 350 per day)
- Processed incoming mail and distributed them to correct departments (approx
- 30 – 150 per day)
- Processed daily banking for up to 7 external clients
- Processing transfers, changes, refunds for clients regarding their conference registrations as per terms and conditions of registrations
- Assisted in setting up various aspects/logistics for the Conference Registration team at our International Conferences for 10,000 to 30,000 delegates
- Processing payments of new registrations at Conferences via cash, Eftpos or credit card
- Processing up to 250 new registrations daily at Conferences
- Processing, packing, and organising distribution of orders that came through via telephone, online and email for national and international clients.
Staff Supervisory role and Administrator
Hillsong Church Limited
Baulkham Hills, NSW
11.2007 - 07.2011
Customer Service/Administrant positions with various Recruitment Agencies
Goldstein and Martens
04.2005 - 11.2007
- Placement: Woolworths Head Office – various administration roles
- Placement: Commonwealth Bank – Data Entry Operator.
Customer Service/Administrant positions with various Recruitment Agencies
Challenge Recruitment
04.2005 - 11.2007
- Placement: Unilever Pty Ltd – Data Entry Operator
- Placement: Telstra Corporation Ltd – Data Entry Operator.
Team Administration Officer
The Salvation Army Employment Plus
Surry Hills, NSW
08.2004 - 04.2005
- Greet Customers
- Taking requests from internal and external contacts wishing to place clients as students into our programmes via telephone or facsimile
- Created sessions, added, or rescheduled appointments for jobseekers using EA3000 Calendar
- Kept daily records and updated files of participants who were either referred to or exiting the Work for Dole programmes
- Monitored participants attendance on Work for Dole programme using Status and Timesheets
- Contacted and followed up participants who did not meet programme obligations
- Kept in contact with supervisors to monitor participants attendance and achievements
- Worked with external organisations: Centrelink, JobNetwork members, DEWR and Volante
- Typed up certificates for participants who completed training
- Processed Purchase Orders
- Stocktake of Stationary and placed orders when needed
- Monitored usage and balance of Petty Cash.
Relief Receptionist
The Salvation Army Employment Plus
Head Office, Blacktown NSW
06.2004 - 08.2004
- Greeting Customers
- Taking inbound calls and forwarding them to the correct department
- Operation of 15 – 20 extension switchboards
- Collecting and lodging incoming mail
- Delivering outgoing mail/Courier parcels
- Stock take and ordering of kitchen supplies.
Office Administrator (work experience)
Fe Heyward Realty
Doonside, NSW
12.2003 - 06.2004
- Greeting Customers
- Answered incoming calls from tenants, landlords and service providers
- Processed incoming and outgoing mail
- Responded to enquiries received via mail, email, and facsimile
- Gathered and photocopied documentation of tenants and landlords in order to process rental applications
- Assisted in Property Management duties: screened prospective clients via Trading Reference Agency Database, Set up Tenant agreement and Management agreement forms
- Liaised with Maintenance Personnel and tenants when amenities needed attention at rental properties
- Receipting of rental payments using Realtor Trust Manager
- Sent monthly letters, statements, and cheques to landlords
- Sent bond payments to Department of Fair Trading
- Lodged applications to EBM Insurance on behalf of the landlords
- Advertised available houses for sale online via E-Sale
- Advertised houses for sale/rent online, in window display and via flyers.
Team Assistant
NSW Ombudsman
Sydney, NSW
09.2002 - 01.2003
- Wrote correspondence to Agencies on behalf of investigation officers
- Filing
- Set up conference room and organise catering for team meetings
- Collected and distributed information brochures upon request of external Agencies
- Used NSW Ombudsman Database – RESOLVE
- Set up appointments and bookings via MS Outlook.
Education
High School Diploma -
Wellington East Girls’ College
Wellington, New Zealand01.1990
Skills
- Database Management
- Staff Supervision
- Administrative Leadership
- Recordkeeping
- Information Collection
- Business Administration
- Document Management
- Data Entry
- Data Retrieval Systems
- Process Improvement
- Work Planning and Prioritization
- Schedule Management
- Schedule Coordination
- Scheduling and Calendar Management
- CRM Software
- Project Support
- MS Office
- Project Assistance
- Customer Service
- Discretion and Confidentiality
- Excellent Oral and Written skills in the English Language
- Typing Speed 65 wpm
- MS Office - Advanced MS Word, Intermediate MS Excel, Intermediate MS Powerpoint, Advanced MS Outlook, Intermediate MS Publisher
- Internet literacy
- Realtor Trust Manager
- Adobe InDesign, Adobe Illustrator, Adobe Photoshop
- Events Pro database
- Ticketek Software
- Lotus Notes
- TSM (The Service Manager)
- Quick3270 Mainframe
- HP Trim
- Callista
- MARS
- Pronto XI
- Field Services
- Mastermind
- Uptick
- Google Mail
- Bloom
- simPro
- Slack
- Encircle
- Verizon (Vehicle Tracking)
- Symbility (Auto & General Insurance Portal)
- Youi Portal
- Chubb Insurance Portal
- Blueprint Portal
- Employment Hero
- Notion
- Deputy
- Invisi-Tag
- Fieldmate
References
- Ross Henry, General Manager, Excel Group Sydney, 0408 050 869, ross@excelgroupsydney.com.au
- Darren Burr, Head of Property Assessment & Estimating, Excel Group Sydney, 0433 689 167, darren@excelgroupsydney.com.au
- Pavlo Pyvovar, Account Manager, Precise Fire, 0427 283 340, p.pyvovar@precisefire.com.au
- Yannick Carrion, Previous Project Manager 0451 118 956
- Craig Walker, State Service Manager, Chubb Fire & Security Pty Ltd, 0401 778 240, craig.walker@chubb.com.au
- Andy Hope, Onsite Recruitment Partner, Astrum Recruitment, (02) 9900 5801 or 0419 626 099, andy.hope@astrumrecruitment.com
Affiliations
- Carer
- Volunteer
- Team sports player - Netball, Volleyball, Basketball
- Singer / Songwriter
- Musician
Languages
English
Native/ Bilingual
Samoan
Native/ Bilingual
References
References available upon request.
Timeline
Operations Administration Coordinator
Excel Group Sydney
06.2023 - 01.2024
Scheduling Co-ordinator
Precise Fire
07.2022 - 01.2023
Warehouse Storeperson - Logistics Support Officer
Chubb Fire & Security Pty Ltd
07.2017 - 09.2021
Invoicing Administrator
Chubb Fire & Security Pty Ltd
03.2015 - 07.2017
Administration Support Officer
Office of State Revenue
10.2014 - 01.2015
Course Data Management Assistant
University of Western Sydney
01.2014 - 09.2014
Course Data Management Assistant
University of Western Sydney
01.2014 - 09.2014
Data Entry Operator
Sydney Water
10.2013 - 01.2014
Data Entry Operator
Sydney Water
10.2013 - 01.2014
Administration Assistant
HK Calibration Technologies P/L
12.2012 - 03.2013
Administration Assistant
HK Calibration Technologies P/L
12.2012 - 03.2013
Call Centre Operator
Radar Group
11.2012 - 12.2012
Call Centre Operator
Radar Group
11.2012 - 12.2012
Community Care Assistant
Kincare
07.2012 - 10.2012
Community Care Assistant
Kincare
07.2012 - 10.2012
Scheduling Administrator
Kincare
05.2012 - 07.2012
Scheduling Administrator
Kincare
05.2012 - 07.2012
Customer Service Worker within the Service Centre
Kincare
07.2011 - 07.2012
Customer Service Worker within the Service Centre
Kincare
07.2011 - 07.2012
Call Centre Operator/Administrator
Hillsong Church Limited
11.2007 - 07.2011
Staff Supervisory role and Administrator
Hillsong Church Limited
11.2007 - 07.2011
Administrator for an external client within Hillsong Church Limited
Hillsong Church Limited
11.2007 - 07.2011
Call Centre Operator/Administrator
Hillsong Church Limited
11.2007 - 07.2011
Staff Supervisory role and Administrator
Hillsong Church Limited
11.2007 - 07.2011
Customer Service/Administrant positions with various Recruitment Agencies
Goldstein and Martens
04.2005 - 11.2007
Customer Service/Administrant positions with various Recruitment Agencies
Challenge Recruitment
04.2005 - 11.2007
Team Administration Officer
The Salvation Army Employment Plus
08.2004 - 04.2005
Relief Receptionist
The Salvation Army Employment Plus
06.2004 - 08.2004
Office Administrator (work experience)
Fe Heyward Realty
12.2003 - 06.2004
Team Assistant
NSW Ombudsman
09.2002 - 01.2003
High School Diploma -
Wellington East Girls’ College
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