GAURAV JOSHI
Parramatta,NSW
Summary
I’m a results-driven business professional passionate about leading teams, solving complex challenges, and driving growth through strategic, data-backed approaches. With hands-on experience in project coordination, retail operations, and digital marketing across India and Australia, I adapt quickly to new environments and collaborate effectively with diverse stakeholders. I focus on turning ideas into actionable plans and delivering measurable results that contribute to business success and long-term growth.
Overview
8
8
years of professional experience
Work History
Team Member
Dominos Pizza
02.2023 - Current
- Managed cash transactions, ensured accurate accounting, maintained stock quality and freshness, and trained new employees to enhance team efficiency.
Assistant Project Manager
Gupta Agro Implements
11.2024 - 02.2025
- Led the SSY government tender project for Solar Irrigation Systems, managing subcontractors to ensure quality delivery within time and budget constraints.
- Supervised on-site operations and resolved logistical challenges, optimising workflows using tools like Excel.
Store manager
BP Service Station
07.2023 - 02.2024
- Trained sales associates on product knowledge and upselling, boosting sales and customer satisfaction. Handled customer queries and ensured smooth store operations.
- Managed inventory and stock audits using Vend, NetSuite, and Excel; streamlined cash handling and store procedures with Quick Fuel POS, Titan Cloud, Lightspeed, and Square.Ask ChatGPT
Team Leader
The Genzy
06.2022 - 09.2023
- Developed and executed data-driven social media strategies to increase sales and brand visibility using Twitter, Facebook, LinkedIn, Trello, Canva, Grammarly, Hootsuite, and Google Analytics.
- Managed end-to-end lead conversion through cold calling, CRM tools (like HubSpot and Zoho), email marketing (Mailchimp), follow-ups, and professional networking across platforms.
Operations manager
Right Choice
01.2018 - 02.2023
- Oversaw customer service operations using Zoho books, optimised sales processes, provided product guidance in nutrition, and ensured efficient transaction handling for a seamless customer experience.
Operations manager
Joshi’s Health Club
01.2018 - 01.2023
- Streamlined membership enrolment, renewal, and billing processes while addressing member inquiries to ensure a smooth customer experience.
- Developed and monitored personalised training programs for regular members, maintaining detailed progress records to drive performance improvements using Wellyx.
Education
Master of International Business/ Master of Management -
Macquarie University
06-2025
Skills
- Excel & Data Analysis
Microsoft Excel, Power BI, Tableau - Digital Marketing
Google Ads, Meta Business Suite, SEO tools (Ahrefs, SEMrush) - CRM & Email Tools
HubSpot, Salesforce, Mailchimp - AI & Automation Tools
ChatGPT, Notion AI, Zapier
- Project Management Software
Trello, Asana, Jira, Mondaycom - Critical Thinking
- Communication
- Adaptability
LANGUAGES
English
Hindi
Timeline
Assistant Project Manager
Gupta Agro Implements
11.2024 - 02.2025
Store manager
BP Service Station
07.2023 - 02.2024
Team Member
Dominos Pizza
02.2023 - Current
Team Leader
The Genzy
06.2022 - 09.2023
Operations manager
Right Choice
01.2018 - 02.2023
Operations manager
Joshi’s Health Club
01.2018 - 01.2023
Master of International Business/ Master of Management -
Macquarie University
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