Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gaurav Kaushik

Gaurav Kaushik

Kellyville

Summary

Linux Foundations certified FinOps Practitioner, PSM I and PSM II certified Scrum Master, AWS and Azure Practitioner with 18 years of experience (8 Years as Scrum Master) in IT industry encompassing broad technology background primarily with banking experience, distinguished ability to train an efficient and accurate team. Committed to quality assurance and streamlining day-to-day activities to ensure fast and excellent work.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Iteration Manager

IAG (AWS Foundations, FinOps)
07.2022 - Current
  • Coach the teams on agile ways of working, fostering continuous improvement to grow agile maturity, resilience, and high performance.
  • Facilitate the identification and management of interdependencies across teams within a project and across different projects.
  • Work with project &/or program management to facilitate and provide estimates and resource requirements to aid forward planning.
  • Work with fellow scrum masters / delivery leads to sequence work and manage dependencies across Squads.
  • Streamlined Iteration processes by reducing cycle time by 30%.
  • Work with Product Owner to manage and prioritise work through the backlog, driving removal of impediments and ensuring work is tracked and progressing and that there is an appropriate balance across Squad members.
  • Proactively manage demand and capacity with key stakeholders to deliver on prioritised and approved demand, whilst reducing key person dependencies.
  • Monitor Squads performance through Agile Metrics and identify opportunities for improvement, ensure the squad is compliant with appropriate governance and practices.
  • Helping to facilitate the Blameless Post Mortem (BPM) within the Servicing Engineering team to avoid and re-occurrence of any incidents. This includes involving other squads.
  • Working on the getting the chargeback models and ensure that my teams are charging on the other cost centres.
  • Educating the squad to minimize the WIP and focus on getting the things done before picking another task.
  • Build strong, transparent, and trusted relationships with business stakeholders.
  • Lead a continuous improvement culture via self-reflection methodology.
  • Proactively interact with other stakeholders to effectively manage demands on resources, prioritise funded work, receipt of distribution and deliverables, and alignment of goals and objectives.

Scrum Master/Agile Delivery Lead

Macquarie Bank – UST Global
08.2021 - 06.2022
  • Facilitate the scrum ceremonies as required while operating in Kanban framework and define cadence. Making sure ceremonies are effective and outcome oriented. Also, teaching the squad to understand the purpose of each ceremony i.e., Inspect and Adapt.
  • Recommend and implement changes and adaptations during the sprint retrospectives, which improve the efficiency.
  • Educating the Product Owner to do effective product backlog management and prepare the epics/stories as per INVEST principle.
  • Identify and resolve team impediments to increase the effectiveness of the application of Scrum in the organization demonstrating servant leadership.
  • Work collaboratively and participate in the appropriate communities of practices with Product Owners, other Scrum Masters.
  • Facilitate backlog refinement sessions with development team and product owner and educate them about Jira hygiene.
  • Helping for resource planning, collaborate closely with other squads during scrum of scrums for upcoming projects to understand the capacity available and minimize dependencies.

Scrum Master

INDUE – Payments
03.2021 - 07.2021
  • Responsible for teaching, mentoring, coaching of 4 squads (2 in Sydney and 2 in Brisbane) incremental & iterative value delivery and protection of the agile squad/scrum team from external disruptions.
  • Assist in maximising the value creation by the squad and facilitate removal of impediments/blockers, agile ceremonies and resolve any conflict within the squad.
  • Set and measure the squad’s continuous improvement (Kaizen), create transparency and ensuring the squad commitment towards the sprint goal.
  • Helping the product manager with budget and resource planning, collaborating closely with various vendors and partners to understand the capacity available and minimize dependencies.
  • Facilitate the scrum ceremonies as required and define cadence. Making sure ceremonies are effective and outcome oriented. Also, teaching the squad to understand the purpose of each ceremony (Inspect and Adapt).
  • Facilitate backlog refinement sessions with development team and product owner and educate them about Jira hygiene.
  • Coaching the Product Manager to do effective product backlog management and prepare the epics/stories as per INVEST principle.
  • Reveal instead of resolve mindset.
  • Assist squads in identifying risks and issues and escalate risks
  • Coaching the Product manager on user story mapping as per the product roadmap.
  • Actively participate and provide support to the Agile Community and Scrum Practice in area.
  • Assist the Squads to identify, raise and remove blockers/impediments to enable self-organisation and smoothen the flow of work at sustainable pace.
  • Ensure that key stakeholders are communicated clearly and involved during development process.

Scrum Master/Agile Delivery Manager

TCS - Commonwealth Bank of Australia
05.2018 - 03.2021
  • Demonstrated experience leading delivery in geographically distributed agile teams and managing dependencies across program and facilitate discussions with outcomes.
  • Coach and guide scrum teams to become self-organised and cross functional by resolving the impediments (Team Level and Organisational level)
  • Developing and seeking mutual agreement with various stakeholders on plan to deliver out-comes as established.
  • Conducting scrum ceremonies and define cadence. Also, making sure ceremonies are effective and outcome oriented.
  • Facilitate backlog refinement sessions with development team and product owner and educate them about Jira hygiene.
  • Tracking progress of sprint using Jira Board using burn-down charts and identifying variance.
  • Understand the product planning lifecycle and effectively collaborate with the Product Owner to assist with the product backlog management.
  • Ability to educate and prioritise backlog in alignment with product owner and meet agreed timelines.
  • Agile development / People Management experience in order to get delivery done.
  • Involved in getting processes in place such as Technical design walk-through, code reviews, problem diagnosis, root cause analysis etc.
  • Support team to manage human resource capacity and demand with Product Owner/Engagement Managers.
  • Bridging gap between product owner, Technical development team and 3rd party suppliers by pro-actively managing dependencies and impediments, including translation of product backlog into deliverable strategies i.e. Technical approach, to ensure that needs and priorities are successfully achieve.
  • Tracking plan and reporting on progress to all stakeholders and relevant Steering Committees(e.g. PSG and KSG’s) to allow potential variations to be promptly addressed or endorsed and to ensure common focus on deliverables
  • Highlighting Delivery Impediments/Organisational Impediments in Scrum of Scrums and following up until resolution.
  • Maintain scope and requirements in form of epics and user stories
  • Coordinating all activities with offshore/onshore across Development, Test and releasing increment and motivating team.
  • Ensure that key stakeholders (Product Owner, Project Sponsors etc) are communicated clearly and involved during development process.
  • Lead teams including coaching, having difficult conversations by resolving conflict, to facilitate discussion on alternatives approaches and providing feedback.
  • Assist in developing process improvement plans within team setting; proactively provide inputs on area that require improvements. Comply and adhere to submissions and regulatory requirements.

Scrum Master/Agile Consultant

TCS - ABN Amro Bank
01.2016 - 02.2018
  • Part of Multi-vendor Agile team which facilitates, measures and monitors process and product-quality by coaching scrum teams and assist them to become predictable and improve quality of code.
  • Maturity of scrum teams based on Agile Maturity Assessments, Sprint Report Out and Code Quality. Also, made sure that teams should not be compared.
  • Quality Management team widely accepted by other domains in bank as standard.
  • Alignment with Product owner in order to make backlog ready for future sprints.
  • Facilitated scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective). Also, coaching the team regarding the backlog refinement sessions.
  • Tacking the updates in Jira as one source of truth and make sure team adhere to the agile way of working.
  • Raising the impediments in Jira and making sure the organisational level impediments are highlighted in scrum of scrums.
  • Assess the scrum teams on the Maturity Level and educate the teams to improve on all the aspects on Sprint events. Also, Coach developers, management and Scrum masters on using the agile metrics to provide the right facilitation and improve the velocity, code quality and secure coding output.
  • Facilitated Scrum Teams to identify the security vulnerabilities in the Java Code and onboard the components to HP Fortify and get the triaging done by the scrum teams for the identified Blockers and Critical violations. Also, as a quality team consultant, responsible to make sure that teams are self-organising and can run the security scans themselves using CI Pipeline.

Scrum Master/Iteration Manager

TCS - ABN Amro Bank
05.2015 - 01.2016
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Facilitate the backlog refinement to make sure that the development team has backlog ready for next 2 sprints.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Drove Scrum team progress to overcome obstacles and realise success throughout life of each sprint.
  • Educating product owner and other key people on Agile principles and manifesto.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Defining the cadence of the sprint to get the maximum output.
  • Ability to capture Epics, User Stories and agree on acceptance criteria. Also, making sure that the tech BA, Solution designer and the business are on same page.
  • Coaching the squads in making sure that the Jira hygiene is maintained.
  • All the user stories are tagged to the Epics to maintain the trace-ability.
  • Work on the risk/impediments to get them resolved and make sure that those are highlighted in scrum of scrums.
  • Lead teams including coaching, having difficult conversations by resolving conflict, to facilitate discussion on alternatives approaches and providing feedback.
  • Experience in distributed agile approach where the development team is at offshore.
  • Report on project status to stakeholders, customers and project team as required.

Test Manager

TCS - Royal Bank of Scotland
08.2010 - 06.2015
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Tracked, prioritised and organised defects with HP Quality Center, working with development team to facilitate timely corrections.
  • Wrote and optimised test cases to maximise success of manual software testing with consistent, thorough approaches.
  • Planned and devised cohesive test plans for the projects using HP Quality Center and for Java technology.
  • Authored and maintained well organised, efficient and successful manual test cases for entire team.
  • Involved in Preparing SOW (Statement of Work).
  • Involved in getting the Billings from the Client.
  • Preparing Test Completion Reports.
  • Effectively interacted with the department regarding software defects and issues, working closely to develop innovative solutions.
  • Monitoring Requirement Coverage in QC, Requirements to Test Case Mapping, Preparation of Test Lab in Quality Center.
  • Responsible for Preparing the Defect Process Strategy.
  • Responsible for triage of defects and timely escalations.

System Test Engineer

IBM India Pvt. Ltd
07.2008 - 08.2010
  • Performs end to end SAP Functional and regression testing for DS BAM ERP systems, including Interfaces and Legacy systems utilising Mercury Interactive tools.
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
  • The Major Focus is on Regression Testing that involves scripting using “Record and Playback” with BPT Framework.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Identified and tracked defects with HP QC and supported developers in resolving problems by completing additional tests.
  • Preparation of Regression test suite
  • Defect Management using HP Quality Center.
  • Proven ability to influence outcomes.
  • Reviewing and Reporting Test Results.
  • Good Understanding of Manual Testing Techniques.
  • Test Cases creation and Execution

Software Programmer

Accenture Services Pvt Ltd
11.2006 - 07.2008
  • Offshore Software Engineer for Automation testing team.
  • Understanding the functionality of the application/system.
  • Transform the requirements to test scripts according to standards.
  • Part of peer reviews during test script creation.
  • Test script execution.
  • Defect Logging/Tracking: Ensure smooth transition of defect during all phases of defect cycle.
  • Share knowledge across team.
  • Training and guiding team members about the processes and functionalities.

Education

Masters of Computer Application - Computer Applications

Kurukshetra University
01.2005

Skills

  • Delivery management
  • Attention to detail and prioritise delivery
  • Flexible on revisiting plans as per business needs
  • Experience with handling multi-million-dollar regulatory project
  • Stakeholder relations
  • Resource management
  • Waterfall and Agile methodology
  • Managing multi-stream projects
  • Presentation Skills
  • Strong communicator (Verbal and Non-verbal)
  • Teamwork and collaboration
  • Self-motivated
  • Attention to details and Passion for data accuracy
  • Cross-functional teamwork
  • Project coordination
  • Research and trend analysis
  • Team management
  • FinOps
  • Billing/invoice management
  • Cost chargeback/showback
  • Forecasting/utilisation tracking
  • Cost optimisation
  • Financial metrics & reporting
  • Operational budget planning
  • Cloud cost insights
  • Cloud financial management

Certification

  • Cloud FinOps Practitioner
  • AWS Practitioner
  • Azure Fundamentals
  • Prince 2 Practitioner
  • Professional Scrum Master(PSM I)
  • Professional Scrum Product Owner(PSPO I)
  • ITIL Foundation


Timeline

Iteration Manager

IAG (AWS Foundations, FinOps)
07.2022 - Current

Scrum Master/Agile Delivery Lead

Macquarie Bank – UST Global
08.2021 - 06.2022

Scrum Master

INDUE – Payments
03.2021 - 07.2021

Scrum Master/Agile Delivery Manager

TCS - Commonwealth Bank of Australia
05.2018 - 03.2021

Scrum Master/Agile Consultant

TCS - ABN Amro Bank
01.2016 - 02.2018

Scrum Master/Iteration Manager

TCS - ABN Amro Bank
05.2015 - 01.2016

Test Manager

TCS - Royal Bank of Scotland
08.2010 - 06.2015

System Test Engineer

IBM India Pvt. Ltd
07.2008 - 08.2010

Software Programmer

Accenture Services Pvt Ltd
11.2006 - 07.2008

Masters of Computer Application - Computer Applications

Kurukshetra University

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