Gaurav Nanda

• Analyses to resolve supply chain performance issues, increasing on-time delivery by 90%.Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Analyses to resolve supply chain performance issues, increasing on-time delivery by 90%.Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

• Implemented cost-saving initiatives for procurement that resulted in a 5% reduction in annual material expenses.
• Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
• Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Managed resources effectively to avoid unnecessary delivery delays.
• Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.

• Negotiated key contracts and optimized procurement, delivering a sustained cost reduction of 10% year-over-year.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Experience in vehicle/load allocations

• Excellent problem, solving skills e.g. managed approximately 30 incoming calls answering approx. emails and written and verbal communication

• Ability to multi-task and priorities under time pressures

• Boosted productivity by establishing effective communication channels between departments.
• Collaborated with area managers to evaluate needs and optimize operational plans.
• Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
• Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.