Yanita Fransisca
Burwood,VIC
Summary
Industrious and personable Customer Service Representative with wide experience in resolving client issues, answering queries, and establishing lasting client relationships. Seeking a position within a reputable retail firm to drive brand loyalty.
Overview
6
6
years of professional experience
Work History
Retail Sales Assistant (Full Timer)
King of The Pack
01.2021 - 09.2023
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Assist with the sales process by maintaining a fully stocked store
Receptionist
Mercure Hotel
05.2019 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Beauty Advisor
EUROMEDICA GROUP
11.2018 - 04.2019
- Experienced in providing makeup services to a variety of clients ranging from brides, models and actors
- Promoted additional services and products to increase sales
- Evaluated customer skin to determine unique conditions and skin type
Assistant Makeup Artist
LUXASIA
01.2018 - 10.2018
- Enhanced the look of models for fashion and beauty magazines.
- Utilized a wide range of makeup products to achieve desired looks
- Collaborated with photographers and art directors to create desired makeup looks for photoshoots
Education
Diploma Chemical Analyst -
Akademi Kimia Analis Bogor
01.2011
Skills
- Punctuality
- Cash Handling
- Cash Register Operation
- Goal-Oriented
- Sales expertise
- Customer Service
- Problem-Solving
- Time Management
- POS system operations
- Customer Assistance
- Retail Sales
Licenses & Certificates
- Driving License
- Own Car
- White Card
- National Police Check
Hobbies
Swimming, Travelling, Reading, Singing and Cooking
Timeline
Retail Sales Assistant (Full Timer)
King of The Pack
01.2021 - 09.2023
Receptionist
Mercure Hotel
05.2019 - 12.2020
Beauty Advisor
EUROMEDICA GROUP
11.2018 - 04.2019
Assistant Makeup Artist
LUXASIA
01.2018 - 10.2018
Diploma Chemical Analyst -
Akademi Kimia Analis Bogor
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