GAURAV VERMA
Clyde North,VIC
Summary
PROFFESSIONAL SUMMARY Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Ravenhall Correctional Centre
01.2019 - Current
- - Monitor and maintain correctional centre facility safety and security - Identify and address potential safety hazards, security breaches, or maintenance issues - Engage with offenders in a professional and respectful manner to encourage rehabilitation and positive relationships - Support and assist offenders towards their rehabilitation by encouraging attendance to rehabilitation programs and positive support networks - Record and document unusual behaviour or incidents involving security or safety concerns - Apply de-escalation techniques and negotiation skills to minimize, manage and resolve any conflicts among offenders to reduce the risk of violence or harm - Collaborate closely with team and other staff to ensure cohesive and efficient operations
Australian Army Reserves
01.2017 - Current
Northern Health
Bundoora
01.2017 - 01.2019
- - Communicated with service providers and made referrals to external service providers. - Kept up-to-date statistics on Cerner - Participated in developing plans to meet daily care needs of patients - Assisted with referrals to support services, including housing, alcohol and other drug, mental health and other health services. - Improved efficiency and productivity of ? - Managed a small caseload of clients - Provided brief opportunistic support to users of the drop-in service. - Maintained accurate records, updated in a timely manner, and ensured appropriate information is maintained consistent with relevant policies and procedures.
Gallery 324
01.2009 - 01.2019
Education
Diploma in Community Services -
Elite College Australia
01.2023
Certificate 3 in Correctional Practices -
GEO Group Australia Pty Ltd
01.2020
Diploma in Hospitality Management -
Infinity Institute, Melbourne
01.2009
Bachelor of Arts -
India
01.2006
Skills
- Emotional Intelligence
- Attention to Detail
- Organized
- Time Efficient
- Problem Solving/Management
- Risk Assessment/Management
- Critical Thinking
- Analytical Thinking
- Decision Making
- Negotiation
- Administrative
- Adaptability
- Computer Literacy
- Team Orientated
- Training and Coaching
References
Available upon request
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Limited Working
Timeline
Ravenhall Correctional Centre
01.2019 - Current
Australian Army Reserves
01.2017 - Current
Northern Health
01.2017 - 01.2019
Gallery 324
01.2009 - 01.2019
Diploma in Community Services -
Elite College Australia
Certificate 3 in Correctional Practices -
GEO Group Australia Pty Ltd
Diploma in Hospitality Management -
Infinity Institute, Melbourne
Bachelor of Arts -
India