Gavin Atkinson

Fleet Management

• Communicated with hire controllers and Business Development Managers to assess machinery requirements, availability and lead times
• Managed fleet availability to meet customer demands and optimised fleet utilization
• Coordinated workflow between repair workshop and contract preparations, streamlining processes
• Inspecting prepared machinery daily to maintain high quality standards
• Tailored machinery and attachments to customers’ needs, enhancing customer satisfaction
• Managed and maintained fleet maintenance information in MCS software for streamlined operations
• Processed repair and maintenance purchase orders in MCS software, ensuring accurate financial tracking
• Completed site specific machinery induction paperwork for safety compliance
• Wrote and distribute service bulletins companywide for common machinery repairs
• Utilised Pinpoint telemetry for maintenance planning and Plant Assessor for managing a risk assessment register
• Assisted in asset stock takes, contributing to accurate inventory management
• Maintained a presentable workshop and yard at all times, ensuring a professional, organised and safe work environment

Staff Management

• Maintained a strong safety culture
• Managed the day-to-day activities of a team of 8-10 employees, covering a roster from 5am to 5pm
• Implemented new processes, kept staff informed through daily pre-start meetings and coached the team to exceed customer expectations
• Conducted monthly 1:1 meetings for performance and development discussions, successfully managing poor performers
• Strengthened team culture and customer satisfaction through company values
• Managed and approved holiday and sick leave, ensuring appropriate staffing levels
• Conducted job interviews and reference checks for recruitment
• Recruiting contractors and managing contracts

Fleet Repairs & Maintenance

• Managed all maintenance activities for a fleet of 280 mobile plant units, ensuring optimal performance and longevity
• Reviewed and prioritised repairs, planning and delegating tasks for efficient servicing and contract preparations
• Coordinated breakdowns and onsite maintenance, meeting expected timeframes and reducing overall repair costs
• Tracked and reviewed spending against repair and maintenance budgets, maintaining fiscal responsibility
• Liaised effectively with customers and suppliers, fostering strong relationships
• Assisted other branches in reducing repair and maintenance costs, contributing to overall company efficiency
• Compiled comprehensive damage reports for record keeping and effective cost negotiations

• Servicing of all machinery - workshop & field service
• Maintenance of all machinery - workshop & field service
• Carrying out repairs and modifications of machinery attachments
• Parts ordering
• Maintaining stock levels
• Preparing machinery for hire including cleaning and detailing
• Managing machinery information in MCS rental software

• Servicing of all machinery - workshop & field service
• Maintenance of all machinery - workshop & field service
• Carrying out repairs and modifications of machinery attachments
• Parts ordering
• Maintaining stock levels
• Preparing machinery for hire including cleaning and detailing

• Carry out onsite servicing and maintenance
• Attend breakdowns and carry out repairs