Ge Chen Khoo
Melbourne,VIC
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in Sales Associate role.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
MKB Malaysia
12.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Gained comprehensive knowledge of keyboard parts and modding techniques within a 4-day period to provide effective guidance
- Provided product knowledge and educated customers on maintenance, customization and functionality of mechanical keyboard
Work From Home Agent
M&G Malaysia
07.2022 - 02.2023
- Managed daily operations of the Shopee store, including product uploads, inventory control, and order fulfillment.
- Created and optimized product listings with accurate descriptions, engaging images, and SEO-friendly titles to maximize visibility and conversions.
- Monitored store performance metrics (e.g., traffic, conversion rates, sales) and implemented strategies to improve performance.
- Developed and executed promotional campaigns, including flash sales, vouchers, and bundles, to increase sales volume and customer engagement.
Service Crew
Poke Twins
09.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor of Business - Banking and Finance, Business Analytics
Monash University
12-2025
Diploma In International Business -
Sunway College Johor Bharu
10.2022
International General Certificate of Secondary Education (IGCSE) -
Austin Heights International School
08.2019
Skills
- Customer service
- Teamwork
- Teamwork and collaboration
- Time management
- Flexible schedule
- Fashion sense
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Malay
Limited Working
Timeline
Retail Sales Associate
MKB Malaysia
12.2023 - 12.2023
Work From Home Agent
M&G Malaysia
07.2022 - 02.2023
Service Crew
Poke Twins
09.2019 - 03.2020
Diploma In International Business -
Sunway College Johor Bharu
International General Certificate of Secondary Education (IGCSE) -
Austin Heights International School
Bachelor of Business - Banking and Finance, Business Analytics
Monash University
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