GEETANSH KALIA
Bell Park,VIC
Summary
Highly motivated and customer-focused Shop Assistant with a strong background in cash register operations, inventory management, and product knowledge. Proven ability to build strong working relationships with guests, vendors, and associates while providing exceptional customer service. Skilled in upselling strategies and product promotions, as well as maintaining store cleanliness and organization. Adept at conducting price changes and utilizing computer systems to ensure accurate transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Night Shift Filler
Woolworthy
10.2024 - Current
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
Shop Assistant
Foodworks
05.2023 - 07.2024
- Provided excellent customer service by assisting customers with product selection, answering inquiries and resolving complaints
- Performed opening and closing duties including setting up registers, balancing tills and preparing the store for business hours
- Processed cash and card payments accurately using point-of-sale systems
- Verified prices and checked product codes to foster accurate transactions
- Helped with floor moves, merchandising, and display maintenance
- Built strong working relationships with guests, vendors and associates
- Managed multiple tasks simultaneously while providing exceptional customer service
- Conducted price changes on items in accordance with corporate policies and procedures
- Maintained store cleanliness by restocking shelves, cleaning displays and organizing merchandise
Education
Bachelors Of Networking And Telecommunications - Engineering
Melbourne Polytechnic
Melbourne, VICSkills
- Cash Register Operations
- Inventory Management
- Relationship Building
- Product Knowledge
- Product Promotions
- Upselling strategies
Certification
Responsible Service Of Alcohol
Timeline
Night Shift Filler
Woolworthy
10.2024 - Current
Shop Assistant
Foodworks
05.2023 - 07.2024
Bachelors Of Networking And Telecommunications - Engineering
Melbourne Polytechnic
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