Summary
Overview
Work History
Education
Skills
Academic Full Blue award (2x)
Interests
Timeline
Generic

Geneva Doyle

Caloundra,QLD

Summary

Dynamic and friendly professional with experience at Grounded Emporium, excelling in exceptional customer service and product upselling. Skilled in latte art and menu design, I thrive in fast-paced environments, ensuring customer satisfaction while maintaining efficient operations. Recognized for resolving complaints effectively and enhancing the overall dining experience.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

3
3
years of professional experience

Work History

Junior Barista

Grounded Emporium
01.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Fast Food Cashier

McDonald's Restaurant
12.2024 - 12.2025
  • Resolved customer complaints independently or with aid of supervisor.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Provided customers with information on specials and discount deals.
  • Properly maintained and operated cash register and POS system to swiftly process payments.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Completed order entries and verified correctness with customers to reduce post-order errors.

Education

High School Diploma -

Caloundra State High School
QLD
12-2027

Skills

  • Product upselling
  • Menu design
  • Order taking
  • Up-selling
  • Latte art
  • Dining room maintenance
  • Friendly and outgoing
  • Exceptional customer service

Academic Full Blue award (2x)

A special award to congratulate the consistent and ongoing academic achievement throughout the year. This is presented by Caloundra State High School.

Interests

  • Gym Workouts
  • Committed to improving personal fitness through regular participation in volleyball

Timeline

Fast Food Cashier

McDonald's Restaurant
12.2024 - 12.2025

Junior Barista

Grounded Emporium
01.2023 - Current

High School Diploma -

Caloundra State High School

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Geneva Doyle