Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genevieve Duka

Brunswick

Summary

I am a very positive outgoing, friendly, and helpful people person with over 5 years of customer service and supervisory experience. I have a passion for the health sector with an educational background in biomedical science. I have highly tuned interpersonal and organisational skills and an ability to learn quickly and work very well under pressure in a busy fast paced environment. I’m very reliable, enjoy problem solving and collaborating in a team environment or working autonomously. I have excellent communication skills and love contributing to a productive, positive and happy work environment.

Overview

6
6
years of professional experience

Work History

Waitress and Bar Assistant

University Café Carlton
03.2022 - 12.2024
  • Managed bookings and inquiries via email and phone
  • Trained and mentored new staff, promoting a collaborative and efficient work environment
  • Operated POS systems efficiently, processing transactions and managing orders
  • Thrived in fast-paced environments, handling high-volume service while maintaining accuracy
  • Provided food and bar service, to high-quality standard
  • Coordinated functions for up to100+ people, ensuring a seamless and organised experience
  • Delivered exceptional customer service, building rapport with patrons and resolving issues promptly
  • Maintained professionalism, contributing to a positive and productive workplace

Bartender/Restaurant Waiter

Gold Diggers Arms
05.2019 - 12.2021

Education

Bachelor of Biomedical Science -

Australian Catholic University
01-2024

Newman College, University of Melbourne
01-2021

VCE Certificate - Biology, Physics, Environmental Science, Physical Education, Further Mathematics, English

Kardinia International College
01-2020

Skills

  • Excellent Customer Service
  • Strong Communication & Interpersonal Skills
  • Multitasking & Time Management
  • Attention to Detail
  • Knowledge of medical terminology, physiology / anatomy
  • Knowledge in all Microsoft applications
  • Fast learner
  • Professional phone call manor
  • Patience, empathy and a bubbly friendly nature

Timeline

Waitress and Bar Assistant

University Café Carlton
03.2022 - 12.2024

Bartender/Restaurant Waiter

Gold Diggers Arms
05.2019 - 12.2021

Bachelor of Biomedical Science -

Australian Catholic University

Newman College, University of Melbourne

VCE Certificate - Biology, Physics, Environmental Science, Physical Education, Further Mathematics, English

Kardinia International College
Genevieve Duka