Genevieve Schell

I am a hardworking, organized, honest, and reliable person with clear and concise communication skills. I enjoy working in a team environment and I am able to relate to people from all socioeconomic backgrounds. I celebrate individuality and am a respectful and tolerant person. I have always been the highest achiever in my workplace. I pride myself on my work ethic and ability to work well under pressure, hit targets and KPI, and adapt to change in any environment that I'm in. I am resilient and resourceful. My bubbly, passionate and outgoing nature enables me to quickly build rapport with colleagues, I have a well-developed sense of empathy and a strong moral compass. Committed to delivering exceptional customer service and promoting a culture of health, self-love and well-being. I am seeking an opportunity to leverage my skills to drive success and continue my passion for the skin and beauty industry in an environment that is conducive to finding opportunities for professional development and the ability to work and grow alongside like-minded people.

• Diploma of Beauty Therapy, Ultimo TAFE, 02/02/19, 12/20/19, Recommending treatments and products to address specific concerns, Providing transformational client experiences, Body treatments and specialised facials, Lash Brow and Waxing services, Make Up design and application, Manicure and Pedicure services, Maintaining safe work practices and a safe working environment., Twelve months clinic experience within TAFE with a variety of paying clients., Time management and communication skills, Professional integrity and salon etiquette., Summary of Units Achieved., Apply safe hygiene, health and work practices, Comply with organisational requirements within a personal services environment, Conduct salon financial transactions, Design and apply make-up, Body massages, Body treatments, Facial treatments and skin care recommendations, Lash and brow services, Manicure and pedicure services, Salon services to clients, Specialised facial treatments, Waxing services, Research and apply beauty industry information, Advise on beauty products and services, Design and apply make-up for photography, Design and apply remedial camouflage make-up, Maintain infection control standards, Participate in environmentally sustainable work practices, Personalised aromatic plant oil blends for beauty treatments, Indian head massages for relaxation, Aromatherapy massages, Microdermabrasion treatments, Spa therapies, Stone therapy massages, LED light therapies and chemical peels
• Salon Assistant, Detail for Men, Spring St Sydney, 11/01/18, 08/31/19, Greet customers on arrival, Provide refreshments, Remain current with clients individual preferences and requirements so as to understand their personal grooming goals, Promote retail products best suited to the clients requirements., Retail Sales, Ensured the comfort of clients, Maintain and sanitize stylists work station, Sanitized tools of trade to prevent infection, Cleaning and maintenance of wet area, and general housekeeping.
• Crew Worker, McDonald's, Kellyville, 08/01/19, 12/31/19, Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits, Receive orders at the counter or from kiosks and conducted transactions with customers., Cleaned and disinfected food preparation areas, workstations, and equipment., Verified that prepared food met requirements for quality and quantity., Maintained and operated standard cooking equipment including grills and deep fryers., Collected trash from the dining room and returned reusable items like trays to the kitchen for washing., Monitored the dining area and employee work stations to quickly clean up spills and restock supplies.
• Senior Dermal/Beauty therapist with Management roles, Urban Spa, 12/01/20, 08/31/21, Conducted professional skin consults to ensure i gauged and treated clients specific main concerns to ensure i met their every need in treatments and customised everything around them., Never failing to hit and exceed my monthly targets and KPI's, selling courses of treatment plans and products to treat my clients main concern., Managing and mentoring staff members to ensure they were also working and achieving to their full capability and giving the best treatments, Training staff in how to perform a consult properly to ensure clients concerns are looked after and that sales are made, Managing the desk, booking in treatments correctly, powerbooking clients for future treatments to ensure there is opportunity for the day, Managing customer complaints, Various cleaning duties eg. opening and closing procedures of salon, Management of the till and ensuring there will be money made even out of clients that may not be considered as opportunity, Preparing and managing the other staff members for the day ahead and running through the plan for each and every client meticulously to build confidence in my staff and boost their chance of having an amazing day of smashing targets, Performing Specialised intensive facial treatments, Skilled in HIFU, Skilled in all dermal treatments inclusive of Dermal needling, IPL for skin and hair, chemical peels, Microdermabrasion, Hydropeel etc.
• Senior Dermal therapist, Mankind, Surry Hills, 06/01/22, 01/31/23, Dermal therapist duties, Lash and brow treatments, Advanced skin treatments, Waxing services INCL intimate waxes, Body treatments, Managing my time and column in salon, Keeping a good rapport with clients and colleagues, Remaining discreet and professional at all times, General salon duties, Hitting targets and sales expectations, Taking constructive criticism, Manicures and pedicures, Providing Bespoke spa treatments
• Salon Assistant (casual), Jacqueline Louise Hair, 01/01/21, 12/31/22, Clean colouring and stying stations, Mix up colour, Shampoo and condition hair and apply treatments, Point of contact for clients, Manage and book appointments, Ensure smooth running of the day in salon
• Receptionist/front of house/ bartender, Blowbar Co, 02/01/23, 06/30/23, Reception duties, Scheduling appointments, Running the day, Handling bookings, General cleaning and upkeep of salons, Interacting with clients in an engaging manner, Bartending experience with cocktails, Assisting stylists with their work, Salon assistant duties, Remain current with clients' individual preferences and requirements to understand their personal grooming goals, Promote retail products best suited to the clients' requirements, Retail Sales, Ensured the comfort of clients, Maintain and sanitize stylists workstation, Sanitized tools of trade to prevent infection
• Educator, Pebbles early learning and childcare, 12/01/23, present, Ensure the safety and well-being of children in the childcare setting., Plan and implement age-appropriate activities and experiences to support children's development across various domains., Observe and assess children's behavior and development, maintaining accurate records and communicating with parents/guardians., Promote positive behavior, social skills, and emotional regulation among children., Collaborate with families to share information, involve them in decision-making, and support children's learning journey., Design curriculum and lesson plans that align with educational frameworks and children's interests., Foster diversity, equity, and inclusion by embracing children's cultural backgrounds and individual differences., Advocate for the needs of children and families within the community and engage in ongoing professional development.

Date of Birth: 29/07/2003

My hobbies include: the gym, spending time with friends, makeup and skincare